Air One Heating and Air conditioning
Same story as Steve in Kitchener. I have phoned them 3 times and no one has gotten back to me!!!!!! They came out last year and said there was a leak somewhere and topped it up with freon and if the problem exists they will come and fix it.!!!! Ha not likely, as Steve from Kitchener said because of them not coming every year to maintain it I would have to pay for labour and parts EVEN THOUGH I HAVE A 5 year warranty. He told me, Ya i'm sorry it's in the fine print? Ya right!!! all stories. They take your money, install a dud and then hit the road and forget about you!! My AC is only 3 years old now!!! I am still waiting for the phone call and I will argue with them till I get somewhere!! But guess that's not going to happen! DO NOT GET AIR ONE A/C !!
- Approximate cost of services:
- $1,500.00
- Company Response
Thank you very much Theresa for your business in choosing Aire One for the installation of your home cooling system. We are happy to be of service to you and appreciate your feedback. Upon the initial sale of the unit you were provided with a Sales Contract that outlines the conditions in which will guarantee your 5 year warranty. The condition in which you do have to maintain your unit annually with Aire One in order to keep the warranty in tact. We, at Aire One Bowmanville Heating and Cooling apologize for the misunderstanding and look forward to working with you in the future. If you have any other questions or concerns please do not hesitate to call the office or email me, courtney@aireone.com. I would be more then happy to assist you with further inquires.
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