Clean R Look Property Services

House Cleaning Exteriors
808 lillian st Coquitlam BC V3J 5C4
Write a Review
Write a Review
HomeStars  >  Window & Gutter Cleaning in Maple Ridge  >  Clean R Look Property Services  >  roof moss removal and outside window cleaning
amy  from Maple Ridge
amy from Maple Ridge
2 reviews Maple Ridge, BC

First Review

0/10

roof moss removal and outside window cleaning

company cleaned the roof moss and told me that they would hand clean the gutters to ensure no moss was left in them. next major rainfall comes and the gutters are completely plugged. email company and explain the situation and am told for a $75 service call, they can clean the gutters???? very disappointed.

Approximate cost of services:
$414.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

We were notified more than a month later about the over flowing gutter on the east front facing roof line (we did not attend to moss cleaning in this area as moss was minimal) . The home owners hired a company just before us to clean the gutters. We were hired to clean moss in affected areas, as well as exterior window cleaning and screen cleaning. Offered to come check and take care of any gutters for a $75 service fee, then we were notified that the husband had gone and taken care of the issue. We apologized that we could not re mediate the situation. To avoid conflict we actually provided a $75 refund.

Sincere apologies for not being able to meet your expectations. It is rare that this happens, we should have made the decision to insist on providing a complete (gutter clean) or atleast have taken photos of the sub par gutter cleaning that the previous company provided you.

CleanRLook Property Services