Imperial Bathrooms

Bathroom & Kitchen - Fixtures & Accessories
The Bathroom Mobility Specialists ON
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97%

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Reviews by rating (past 12 months)

Reviews for Imperial Bathrooms

Average customer rating:
10 10 (72 reviews)

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Private User
Private User
1 review Schomberg, ON
10/10

CleanCut Step Installation

Since having had the Clean Cut Step installation it has been extremely easy for my ailing mother to step in and out of the tub. The work was done very efficiently, quickly and clean. A great choice when remodelling the bathroom is not an option.

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Company Response

Hello, we're glad to hear the CleanCut Step™ bathtub to step-in shower conversion is helping your mother a great deal. Thank you very much for pointing the efficient, quick and clean service you received, we wouldn't expect anything less for ANY of our customers. Thank you for taking the time to write us and have a safe day!

JWoo in Toronto
JWoo in Toronto
1 review Toronto, ON
10/10

Bathtub cutting

We were extremely happy with the service and how quick Imperial Bath responded. We wanted to have the bathtub cut for our elderly grandmother. On the phone, Jason was very knowledgeable and answered all of our questions quickly and thoroughly. When he came to our condo he did an assessment and provided us with good recommendations. Within the week the job was completed and it looks beautiful. Now our grandmother comfortably can take her showers and we have no worry about her tripping or falling in the bath!

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Company Response

Hi JWoo, Thank you for pointing out how knowledgeable Jason was when you spoke with him on the phone. He's our leading installer and is always willing to provide advice to customers like yourself based on his many years of experience installing the CleanCut Steps. Thank you very much for writing us a review and we're glad to hear your grandmother is enjoying her new safer and more accessible step-in shower!

Alec from Toronto
Alec from Toronto
2 reviews Toronto, ON
10/10

Great job! Very impressed with Imperial Bathrooms

Jason just left our home and it is our pleasure to say he did an amazing job. First impressions are important and both with the initial consultation and today's work, Jason showed up right on time. The job was done efficiently with very little inconvenience. Jason cleaned up completely leaving us with a new bathtub that we can now comfortably enjoy. Thank you Jason and Imperial Bathrooms!!

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Company Response

Hello Alec, we pride ourselves on professionalism right from the first phone call right to completion of the job, and everything in between. You pointing this out means a great deal and we can't thank you enough for the great review you wrote us. Glad to hear your enjoying your new bathtub cutout conversion with the CleanCut Step!

db
db
1 review Cobourg, ON
10/10

converted a bathtub to a step in shower

When Jason left the house was left as he found it. Very neat. Well prepared and ready to go. We are very impressed and would recommend Imperial Bathrooms.

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Company Response

Hi DB, Thank you for taking the time to write us a review and pointing out how organized and prepared the installer was. We thank you for that. Your recommendation to family and friends means the world to us!

Jo Rucinski in Ajax
Jo Rucinski in Ajax
1 review Pickering, ON
10/10

Bathtub cut out

My Dad is moving in. I needed to make some changes in the bathroom, after some research we decided to go simple & cut the existing tub. Went online, read great reviews about Imperial Bathrooms, love that it's a local family owned company. Jason became my "knight in porcelain armour". He knows his business, showed me what he would do, all the costs & made a few suggestions for grab bars & non skid mat . Wonderful to talk to. Jason does the install and it was done right, my Dad loves it and so do I. If you're thinking of making similar changes, call Imperial Bath
first, you'll be as impressed as I was. Thanks again Jason.

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Company Response

Hi Jo, Thank you for taking the time to write us such a thoughtful and glowing review. We couldn't be more pleased that not only are you in love with your new bathtub cut out, but your father is as well. We especially enjoyed where you referred to Jason as your "knight in porcelain armour". That's very nice and extremely original, I'll be sure to pass that on to Jason as well as this glowing review you wrote for him and Imperial Bathrooms.

Thanks again for writing about your experience with Imperial Bathrooms and we're glad to hear your father is enjoying his new tub cut out!

Dave and Marcia Spear .. Streetsville, Ontario
Dave and Marcia Spear .. Streetsville, Ontario
7 reviews Mississauga, ON
10/10

Cut out and install step in existing bathtub

Jason was always on time and he and his staff were most pleasant to deal with. He worked efficiently and was finished in under 3 hours. I am so extremely pleased with the installation and recommend this company whole heartedly. Work area was left in an immaculate condition as well.

1 of 1 people found this review helpful.
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Company Response

Hi Dave and Marcia, Thank you very much for the kind review and helping us spread the word about our bathtub coutout service. Most of all we're glad your "extremely pleased" with the installation and the prompt service you received, we wouldn't expect anything less. Thanks again, and have a safe day!

Private User
Private User
1 review Toronto, ON
10/10

Install of Cleancut Step

great job - very professional - no issues with work - very clean and prompt - left area in perfect condition - workmanship was great - thanks for all your help

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Company Response

Hi, we pride ourselves on paying attention to detail in all aspects of the job. This includes returning calls, showing up on time, workmanship and professionalism. It's great to hear you experienced exactly what we aim for each and every job. Thank you for taking the time to write us and we hope your enjoying your newly installed CleanCut Step™.

sandra in Hamilton
sandra in Hamilton
1 review Hamilton, ON
10/10

tub cut in

Very pleasant to deal with,informative, and prompt.Excellent workmanship, and clean up,would highly recommend. Thanks for a great job.Also the job was done in a reasonable time frame we were pressed for time and they were most accommodating again thank you for excellent service and workmanship.

0 of 1 people found this review helpful.
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Company Response

Good day Sandra, we're glad to hear that all your expectations regarding workmanship, cleanliness, and timeliness were not only met, but exceeded. We wouldn't expect anything less for you or any of our customers. Thank you very much for the excellent review, and for highly recommending us!

franb in Toronto
franb in Toronto
1 review Toronto, ON
10/10

Bathtub Cut-Out to convert to shower

5 star service all round from "Jason" - from my initial call, to free price quote, to service performed.
No pressure price quote. Prompt service after approval. Full clean up after job.

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Company Response

Hello Fran, you pointed in your review all the things we pride ourselves on, and what separates us from any of our competitors. We like to keep the sales and installation process as straightforward and upfront as possible, so you (the customer) knows what exactly to expect with no surprises. Thank you for the very kind review!

s dawson in Cobourg
s dawson in Cobourg
1 review Cobourg, ON
10/10

Install CleanCut Step

Worker was very well organized with all material supplies and information required. Worker was punctual and pleasant. Completed job in less than stated time. The job was totally tidied up before the worker left the home

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Company Response

Hi S, thank you for pointing out how your bathroom was left after the installation was completed. We take great pride in making sure we come to your home fully prepared and that our work area is cleaned and looks just as good if not better then when we first started. Hope your enjoying your new CleanCut Step!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Imperial Bathrooms

Imperial Bathrooms is the bathroom mobility specialist. Having a little trouble getting into your tub? Our unique tub cutout conversions with the patented CleanCut™ bath steps can convert your existing bathtub into a safe and accessible step-in shower in hours. No need for a messy or expensive bathroom renovation. We ...
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