Imperial Bathrooms

Bathroom & Kitchen - Fixtures & Accessories
The Bathroom Mobility Specialists ON
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95%

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Reviews by rating (past 12 months)

Reviews for Imperial Bathrooms

Average customer rating:
10 10 (72 reviews)

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Sharon from Whitby
Sharon from Whitby
1 review Whitby, ON
10/10

Bathtub renevation

Jason was so nice and i love my new bathtub! He is a very kind gentleman who doesn't waste time at all! I hope you all are satisfied with his work as i am. Thanks again for your wonderful service.

1 of 1 people found this review helpful.
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Cristina Cerbu in Brampton
Cristina Cerbu in Brampton
1 review Brampton, ON
10/10

Clean cut step installed in the bathroom

We need the bathtub to cut in order for my rlderly mother to bevable to take a shower. As such we contacted Imperialbath for a solution.

Prompt response to our request. Jason came and installed the step. Very knowledgeable and professional. Excellent job done efficiently and very clean.
Thank you for helping a senior in need.

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Company Response

Hello Cristina, We're very happy this is working out for your mother, and that you gave us a call to get this done for you. Thanks for pointing out the professional and knowledgeable service you received from the installer. It was our pleasure getting this installed for your mother. Thank you very much for taking the time to write about your experience with Imperial Bathrooms.

Roxanne in Mississauga
Roxanne in Mississauga
2 reviews Newmarket, ON
10/10

Bathtub cut out, installation of grab bars and shower curtain rod

Within two days of deciding that we wanted to proceed with a solution for a more accessible bathroom involving a bathtub cut out, Jason was at our home explaining the process and checking the bathtub and bathroom layout to identify any possible issues that would have to be dealt with given our particular situation. He offered practical, cost-efficient solutions to our needs. Three days later the installation is complete and it looks great. Jason was clearly highly experienced, knowledgeable and solution-oriented, spending the extra time needed to deal with a particularly troublesome shower curtain rod design and a mystery obstruction behind the tile. He devised appropriate and creative ways of dealing with all of this and left the bathroom spotless. Highly recommended.

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Company Response

Hello Roxanne. Thank you very much for your detailed review, It's greatly appreciated. We're glad Jason explained everything to you in detail from beginning to end, we always like keeping the customer informed with each step of the installation process, thank you for pointing that out. Hope you're enjoying your newly installed CleanCut Step™ bathtub cutout conversion and the grab bars. Thank you very much again for taking the time to write a this kind review, and I'll be sure to pass it on to Jason. Have a safe day!

mycoo in
mycoo in
1 review Toronto, ON
10/10

bathtub transformation

From day 1, the worker came and explained to me in detail exactly what he would be doing. He came next day and completed the job in a very short time. I examined the job afterwards and was very satisfied. The job was done with utmost profficialism. I would reccommend anyone without hesitation.

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Company Response

Hi Mycoo, it's great hearing from you and how your experience was in dealing with Imperial Bathrooms and sharing this experience for the world to see. Thank you for explaining in detail how from the first contact how things went right up until your own inspection. We appreciate the time you took to write us and thank you very much for the rocomendation!

PAJinsight in
PAJinsight in
1 review Brampton, ON
10/10

Bathtub cut out

I was very impressed by Jason's customer service, people skills, and job completed. I would recommend that if you need a cut out this is the place to come. We did this for my 81 year old mother.

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Company Response

Hello, thanks so much for the glowing review and pointing out the impressive customer service you received. We really appreciate it, and we're glad you do as well. Your recommendation is the best compliment we can receive. Thank you for taking the time to write about us, and hope your mother is enjoying her new tub cutout!

Chitchen from Toronto
Chitchen from Toronto
1 review Toronto, ON
10/10

Bathtub Cutout

Dealing with Jason was a pleasure. We found him to be honest, helpful, and efficient. The cutout was done neatly and in a timely manner. We would definitely use Imperial Bathrooms again and recommend them without hesitation.

C and E Scarborough.

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Company Response

Hello and we can't thank you enough for the great review and pointing out the honest and efficient service you received, your recommendation means the world to us!

Private User
Private User
Private User reviews Toronto, ON
10/10

Tub to Bath Conversion

Everything seemed so very simple and uncomplicated the minute I called in for advice. It was such a pleasure to deal with Imperial Tubs (especially Jason) - always giving me tips and suggestions. He went to my parents place and was so patient and gentle talking to them - which was extremely appreciated considering the dementia he had to deal with. Thank you so very much. I was so impressed that I've already passed the name on to several of my parents' friends.

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Company Response

Good day, we're glad your experience with Imperial Bathrooms from beginning to end was a positive one. We'll make sure we pass your great review on to the installer (Jason) he'll be glad to hear about this glowing review. Thank you very much for taking the time to write about your experience, and we can thank you enough for recommending us to family and friends. We hope your parents are enjoying their new CleanCut Step™ bathtub to shower conversion!

Mohamed Noureldin in Scarborough
Mohamed Noureldin in Scarborough
1 review Toronto, ON
10/10

Bathtub cut and holding bars

Jason respond on time on my request, the estimate was done, and the installation was done professionally and within the estimated time. Thanks to Jason of Imperial for his professionalism

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Company Response

Hi Mohamed, thank you very much for pointing out the professionalism and on-time service you received when getting your CleanCut Step™ bathtub cutout installed. We appreciate the kind words very much. And we can't thank you enough for taking the time to write such a great review!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Jason from Imperial Bathrooms *****

Jason came to the house and installed a bath step and was a pleasure to deal with. Everything was explained from start to finish and we didn't have to clean up after him. I would recommend Jason to anyone thinking about getting this service done.

Great job!!!

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Company Response

Hello, We're glad to hear the installer (Jason) was a pleasure to deal with and everything was explained in detail in regards to the CleanCut Step™ being installed, we always like keeping customers informed of exactly what's being installed, and how. Thank you for sharing your experience with the world, and taking the time to write about us!

Anne from Brampton
Anne from Brampton
3 reviews Brampton, ON
10/10

Install Clean Cut Step in Bathroom

Jason was awesome. I needed a solution for my parents & he was prompt, efficient, and professional. He was very respectful to my parents & their home. You could not have asked for better service. The bathroom was left clean & clear. Thank you Jason. I will refer you without hesitation.
Anne

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Company Response

Hello Anne, Thank you very much for pointing out in detail the service you received and should expect from any contractor coming to your home. We're please to hear this, and even more pleased that you and your parents are happy with the job! It means the world to us you would refer us, that's the best thanks we could ever ask for. I'll pass this great review onto Jason, he'll be glad to read it I'm sure. Thank you for taking the time to write about your experience with Imperial Bathrooms and hope everybody is enjoying their newly installed CleanCut Step!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Imperial Bathrooms

Imperial Bathrooms is the bathroom mobility specialist. Having a little trouble getting into your tub? Our unique tub cutout conversions with the patented CleanCut™ bath steps can convert your existing bathtub into a safe and accessible step-in shower in hours. No need for a messy or expensive bathroom renovation. We ...
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