Imperial Bathrooms

Bathroom & Kitchen - Fixtures & Accessories
The Bathroom Mobility Specialists ON
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Imperial Bathrooms

Average customer rating:
10 10 (72 reviews)

Sort by

Ljarvis in Whitby
Ljarvis in Whitby
1 review Whitby, ON
10/10

Bathtub cutout

Jason was prompt ,clean and professional! I am very happy with the results. He was friendly, honest and compassionate. I was very satisfied with his work an would hire Imperial Bathrooms for any future bathroom renovation needs

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi, we're glad to hear you received the friendly and honest service you deserve. We wouldn't expect anything less and we're glad you pointed this out in your review. We can't thank you enough for your recommendation and the great review you took the time to write us. We'll pass your review onto Jason. Enjoy your new CleanCut Step tub cutout!

AMD in Mississauga
AMD in Mississauga
3 reviews Mississauga, ON
10/10

Bathtub Cutout

I needed to have a bathtub cutout to be installed on short notice. I called Imperial and Jason got back to me right away. He arrived on time and am completely satisfied with his workmanship. Everything was cleaned up after the work was finished. Awesome job!

Was this review helpful?
Company Response

Hi AMD, We're glad to hear you received the workmanship and service you deserve, we wouldn't expect anything less. Thank you very much for the glowing review and sharing your experience with Imperial Bathrooms. We hope your enjoying your new bathtub cutout!

ANGIE BELLISARIO in Woodbridge
ANGIE BELLISARIO in Woodbridge
1 review Vaughan, ON
10/10

STEP IN SHOWER

I had a Step in shower installed for my elderly mother as she was having difficulty getting into the shower. Jason also installed a Adhesive Bath mat & Support bar this made it so easy for my mom to take a shower with no help from the family.
I would like to thank you Jason for your exceptional professional service ! Thank You !

Angie Bellisario

Was this review helpful?
Company Response

Hello Angie, it's great to hear your mother can now take showers on her own without needing help. Mission accomplished! I will pass this great review about Jason to him the first chance I get, I'm sure he'll be pleased to hear and read the great review you wrote! Thanks again!

Imam in Markham
Imam in Markham
1 review Markham, ON
10/10

CleanCut Step

Excellent Professional Prompt Service
Installation of CleanCut Step and support bar was done professionally and with no mess. It saved an expensive renovation of bathroom. Thank you for the awesome job done. Thanks a lot Jason for your exceptional service.

Was this review helpful?
Company Response

Hello Imam and thank you for sharing your positive experience with Imperial Bathrooms! We are proud to hear that you received the best customer service that you deserve! We will certainly pass this great review on to Jason the installer. Thank you very much for choosing Imperial Bathrooms and enjoy your new CleanCut Step™!

Private User
Private User
1 review Toronto, ON
10/10

Bathtub cutout and support bar installation

Great experience, all my calls were returned, either on the same day or the next day. Service person was very pleasant, professional, knowledgeable. Work completed in the time frame that service person had indicated. Very happy with end result. Would recommend company to someone else in a heartbeat. Thank You!

Was this review helpful?
Company Response

Thank you for taking the time to write about your experience with Imperial Bathrooms. We're very glad to hear you were happy with the service and professionalism you received . Thanks again, and hope your enjoying your new bathtub cutout conversion!

sun_jenny66
sun_jenny66
1 review Oakville, ON
10/10

Tub cut

I write this review after my parent used the tub for 2 weeks. It's very convenient for them to enter tub now. Excellent job!!

Was this review helpful?
Company Response

Hi Jenny, glad to hear your parent finds the bathtub cutout more convenient is enjoying their CleanCut Step™. Thank you very much for taking the time to write us a review.

Pauline MacDonald in Toronto
Pauline MacDonald in Toronto
1 review Toronto, ON
10/10

Install Clean Cut Step using existing steel bathtub

My husband and I are both seniors and we were finding it difficult to get in and out of our existing tub. We didn't want to completely renovate our bathroom so the Clean Cut Step was the perfect solution for us. Jason, the individual who installed the step for us, was exceptionally professional and courteous and did an outstanding job. He had the job done in half a day and it looks exceptional. We are extremely pleased with it and wouldn't hesitate to recommend Imperial Bathrooms to our family and friends.

Was this review helpful?
Company Response

Hello Pauline. It means the world to us when great customers like yourself point out the professional and courteous service you received, not to mention the fact you and your husband are extremely happy with the installation of the CleanCut Step. Your very kind words mean a great deal to us and we strive to keep it that way. Thank you for taking the time to write us a review, it's greatly appreciated. Glad to hear you're enjoying your newly installed CleanCut Step/bathtub cutout!

Private User
Private User
1 review Brampton, ON
10/10

Bathtub conversion

Jason is amazing! He is knowledgeable, listens to what your needs are, and explains things clearly. On our scheduled day for installation, he arrived early, explained the work he was going to do, and got started right away. Upon completion he left the bathroom immaculate. We love the new ultra-low step-in tub!

Was this review helpful?
Company Response

Hi, Thank you very much for the excellent review you wrote us and mentioning every aspect of your experience. It means a lot to us knowing that you had a great experience when you decided to hire Imperial Bathrooms for your tub to step-in shower conversion. And we're happy to hear your enjoying your new CleanCut Ultra-Low™ tub cutout. Thanks so much for writing us this great review!

Private User
Private User
1 review Toronto, ON
10/10

Install Clean Cut step in bathtub and grab bar

From time of consultation to installation one week.

I am extremely please with installation and timely manner in which it was done. Cleanup excellent.

Technician very professional. He understood my requirements perfectly.

Was this review helpful?
Company Response

Hello. We're glad to hear you're extremely happy with the service and professionalism you received. We wouldn't expect anything less. Thank you for sharing your experience and we hope your enjoying your new bathtub cutout conversion!

Shayona Panth in Toronto
Shayona Panth in Toronto
1 review Toronto, ON
10/10

Bathtub/Shower Makeover

From the time we made our first call to Jason from Imperial, we knew that we were dealing with someone forthright and responsible. He got back to us right away and explained clearly what he could -and what he wouldn't be able to do. By the time we had finished making plans to have our bath/shower redone, I was confident that we had the right person for the job.

When Jason arrived at my mother's condo, he was on time, friendly, professional and respectful. Throughout the process he explained what he was going to do, what we could expect, and was tremendously accommodating as far as our particular needs are concerned.

He did the work efficiently, neatly, and the outcome was perfect. Based on our experience with Jason, we would strongly recommend Imperial Bathrooms to anyone needing a bathtub cut into a step-in shower, and accompanying work like installation of grab bars. The cost included the grab bar hardware and installation.

Thank you so much, Jason!

Was this review helpful?
Company Response

Hi Shayona. We can't thank you enough for not only choosing Imperial Bathrooms, but for writing us a detailed and very kind review. We've always prided ourselves in treating customers as we would want to be treated. We thank you again for pointing this out clearly in you review. Thank you for taking the time to share your experience with us and we hope your mother is enjoying her new bathtub cutout conversion!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Imperial Bathrooms

Imperial Bathrooms is the bathroom mobility specialist. Having a little trouble getting into your tub? Our unique tub cutout conversions with the patented CleanCut™ bath steps can convert your existing bathtub into a safe and accessible step-in shower in hours. No need for a messy or expensive bathroom renovation. We ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.