We bought our second Duet about 4 years ago from Goemans appliances in Burlington, a company we always recommended in our business. After countless repairs to the draining on this machine we gave up on them and now repair the Duet ourselves. We cannot use the spin cycle, except at medium. We now use this piece of junk on the delicate cycle only. Poor service from Goemans and the warranty they have has dictated that we will never purchase another Whirlpool product again, nor will we recommend Goemans to any of our clients again.
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