Phoenix Contracting

General Contractors
Toronto ON M3J 2P1
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Faizal M.
Faizal M.
1 review Hamilton, ON
10/10

Basement Renovation

Mark is the best contractor I have ever worked with.

Last summer, our basement needed some serious work done. We wanted it done quickly so I went on to homestars to look for someone who could take on the job right away. I spoke to a few people with great reviews but no one stood out. Eventually, I came across Mark and explained to him what I needed done. He told me he was fully booked for a few months and wouldn't be able to take on the job within the timeframe I needed. Even though he knew he wouldn't be able to take on the job, he stayed on the phone with me for 30 minutes answering all my questions and gave me extremely good advice on how I should move forward with the reno. After the phone call, I was so impressed that I decided to hold off on the reno and wait for his schedule to clear up so I could work with him.

I was not disappointed!

I gave him a timeline for when I needed everything done and once he gave me his word, he did everything necessary to meet that deadline. He came on time every day and made sure everything was clean before he left. He walked me through every decision that needed to be made and told me all the costs up front so I was never caught off guard. One thing I noticed about his work is his attention to detail and his focus on longevity. He always made decisions that would ensure I wouldn't encounter problems in the future. You can tell right away that he cares about his clients.

It was the most stress free renovation that I've experienced and I couldn't be happier with his work. We actually have a running joke now that when someone says "you know how it is... its so hard to find a good contractor these days", we say: "you guys don't know Mark!".

Most importantly, Mark is honest. He will tell you the truth throughout the entire process. He doesn't cut corners and takes pride in doing great work. He is a true professional and he is always my first recommendation for anyone looking for a contractor.

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Company Response

what an amazing review. It was a pleasure working with you over the summer to complete this renovation on time and ready for the new school year.
what a transformation from the previous layout. Your continued input into the reno helped move things along quickly and made my life easier every step of the way.

thanks