Phoenix Contracting

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Phoenix Contracting
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Reviews for Phoenix Contracting

Average customer rating:
10 10 (24 reviews)

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Faizal M.
Faizal M.
1 review Hamilton, ON
10/10

Basement Renovation

Mark is the best contractor I have ever worked with.

Last summer, our basement needed some serious work done. We wanted it done quickly so I went on to homestars to look for someone who could take on the job right away. I spoke to a few people with great reviews but no one stood out. Eventually, I came across Mark and explained to him what I needed done. He told me he was fully booked for a few months and wouldn't be able to take on the job within the timeframe I needed. Even though he knew he wouldn't be able to take on the job, he stayed on the phone with me for 30 minutes answering all my questions and gave me extremely good advice on how I should move forward with the reno. After the phone call, I was so impressed that I decided to hold off on the reno and wait for his schedule to clear up so I could work with him.

I was not disappointed!

I gave him a timeline for when I needed everything done and once he gave me his word, he did everything necessary to meet that deadline. He came on time every day and made sure everything was clean before he left. He walked me through every decision that needed to be made and told me all the costs up front so I was never caught off guard. One thing I noticed about his work is his attention to detail and his focus on longevity. He always made decisions that would ensure I wouldn't encounter problems in the future. You can tell right away that he cares about his clients.

It was the most stress free renovation that I've experienced and I couldn't be happier with his work. We actually have a running joke now that when someone says "you know how it is... its so hard to find a good contractor these days", we say: "you guys don't know Mark!".

Most importantly, Mark is honest. He will tell you the truth throughout the entire process. He doesn't cut corners and takes pride in doing great work. He is a true professional and he is always my first recommendation for anyone looking for a contractor.

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Company Response

what an amazing review. It was a pleasure working with you over the summer to complete this renovation on time and ready for the new school year.
what a transformation from the previous layout. Your continued input into the reno helped move things along quickly and made my life easier every step of the way.

thanks

Nick N.
Nick N.
1 review Toronto, ON
10/10

Bathroom Renovation

Phoenix Contracting
6472200911
Toronto
ON
M3J 2P1
CANADA

Mark and his team turned a nightmare of a bathroom into a beautiful and functional space. The original bathroom a horrible peach tub, had the pipes on the outside wall that kept freezing and a cupboard above the shower, which only allowed for someone 6 ft and under to properly shower. Mark gutted it all out and did an amazing job, moving the pipes the cupboard, adding in new shelving in the medicine cabinet and under the sink vanity. I have already contracted Mark for another job and will continue to use his services. I can't recommend him enough!

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Company Response

Nick. Thanks for this great review. Older homes can bring their unique challenges but this is 1 bathroom that you will not have problems with from now on. Thank you for being committed to this renovation prepared and available to discuss issues.

Mark

Bert H.
Bert H.
1 review Hamilton, ON
10/10

Bathroom renovation

We are very satisfied with the bathroom renovation done by Phoenix Contracting. The work involved a complete renovation of a en-suite bathroom, including gutting the original bathroom, replacing a tub with a shower, installing new vanity and toilet, ceramic tiling, installing a fan and pot lights, new wallboard, etc . We found Mark to be very customer service oriented, very responsive to all of our requests, and oversaw the work of all of the sub-trades. Drop sheets were put down on the floor and steps where they walked and they cleaned up every day. The work was completed within the time frame promised at the quoted price. Mark is very trustworthy and I would not hesitate to recommend him for any contracting work.

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Company Response

Thank you for this fantastic review.
It was a pleasure working with you and providing you with the kind of service and end product that you deserve and expect.
I look forward to working with you again.
Mark

sonia.boudreau
sonia.boudreau
1 review Mississauga, ON
10/10

Bathroom Renovation

Let me begin by recommending Phoenix Contracting for any level of remodelling or renovation jobs. Three years ago my husband and I lived through a hellish bathroom renovation. The contractor took almost full payment, but left us with an unfinished bathroom. Knowing we had to start over was discouraging and finding someone we could trust seemed impossible. Phoenix Contracting listened to our story and our concerns, and answered every question we had. We were given a reasonable timeline and a fair quote. During the course of the project Phoenix Contracting maintained the highest standards of quality, value, professionalism, safety and cleanliness. We were consulted and listened to every step of the way. We love our bathroom and plan to use Phoenix Contracting for upcoming renovation projects.

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Company Response

Thank you very much for this great review. It was a pleasure to work for you on this bathroom renovation project and I am so pleased that you are happy with the final outcome especially after your previous negative experience with another contractor .
You were prepared from the start and very willing to be an integral part of the process. That makes my job easier and provides a great platform for us to work on.

Thank you
Mark

Graham
Graham
2 reviews Hamilton, ON
10/10

Bathroom Renovation

Mark and his team helped us with a renovation of our en-suite bathroom this summer. It was a complete gut job but they had all the work done on schedule in 2 weeks. Mark is very helpful in laying out different options and responds quickly to questions even if he is not on site. We really liked that Mark allowed us to shop around and source our own materials, it really helped keep the cost under control.
The finished bathroom looks great and we are very happy with it. Any little finicky issues that came up after completion Mark was corrected promptly.
Reliable and friendly with good quality work. We would definitely work with Mark again.

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Company Response

Graham
It was truly a pleasure working on and completing this ensuite barhroom renovation for you and your wife.
It makes my/our job so much easier to work with people like yourselves that are prepared way ahead of time for the project at hand.
The ease and comfort we were welcomed with was really appreciated and we hope you enjoy your beautiful new space and we wish you all the very best for the future and the exciting time fast approaching.

thank you once again

mark

Satisfied c.
Satisfied c.
1 review Oakville, ON
10/10

Bathroom

Mark’s commitment to client satisfaction is superior to what I’ve seen around. As with any reno, there’s bound to be unforeseen situations to deal with but Mark was always on top of things and making sure to discuss the available options with me; it was a real partnership. He was very proactive in planning and solving situations with suppliers and trades. He’s got an excellent relationship with them. I live the end results. I highly recommend Mark for your home reno. I would hire him again for sure.

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Company Response

Thank you very much for this great review. It was a pleasure to work for you on this bathroom renovation project and I am so pleased that you are happy with the final outcome.
You were prepared from the start and very willing to be an integral part of the process. That makes my job easier and provides a great platform for us to work on.

Thank you
Mark

dtate101163
dtate101163
1 review Burlington, ON
10/10

Kitchen & bathroom renovations

Mark had been referred to me by a friend who highly recommended Mark.
Mark was wonderful...from our first meeting to the completion of the project.
Mark kept the project organized, on deadline & I appreciated the continual flow of communication. Mark made wonderful recommendations on product that I needed to purchase, was always available to answer questions & could quickly solution any problems. Marks commitment to his customer was evident immediately. He worked beyond expectation!
I was extremely pleased with the quality of the work that was done & with the end result.
Mark also surrounds himself with a crew that works to his high level of workmanship dedication to the project, and experience in the industry.
Truly was a pleasure having Mark & his crew work on my home.

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Company Response

It was a pleasure working on and completing these renovations in your home.
To work with somebody so relaxed and open to suggestions makes our job easier and straight forward.
We truly appreciate your commitment to the process and understanding throughout the renovation.

Thank you and enjoy your newly renovated home...

HomeStars in Toronto
HomeStars in Toronto
1 review Toronto, ON
10/10

Basement Renovation

Mark and his crew turned our ugly, dark and unwelcoming basement into a light, airy beautiful space where the entire family hangs out. Mark's experience guided us in making informed choices about the finishes and products we implemented in the basement. We truly appreciated the respect Mark and his crew had for our home in the way they kept it clean, kept us informed and answered our questions throughout the entire project. We would highly recommend Phoenix Contracting for any renovation project and we will be using Mark and his company in the future!

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Company Response

It was truly a pleasure to work on this project for you and your amazing family.
Your pre planning and understanding of the entire renovation process enabled our job to run smoothly and (mostly) without delay or major surprises.
Working with invested clients is any contractors biggest wish and I feel lucky to have worked with you all.
I hope you all thoroughly enjoy your new basement.

Santosh Arya in Oakville
Santosh Arya in Oakville
10 reviews Oakville, ON
10/10

Basement Renovation

Mark & his crew finished complete Basement renovation, laundry setup on main-floor.

Major Work involved :-

->Co-ordination, Inspections & approval from the City during construction phases.

->Inspections & approval of plumbing, HVAC, fire, heating etc.

->Inspections from ESA for Electrical work.

->Installing drywall, electrical, plumbing, tiling, ductwork, flooring, insulation, upgrading electrical panel to 200 amp, pot lights, installing fire rated interior doors, laundry on main-floor & basement.

-> Installing interconnected smoke, fire & duct type alarm systems.

He addressed some of the issues which came after the completion of work. Considering my experience, I recommend him for the basement renovation project.

Review has 2 previous versions
1 of 1 people found this review helpful.
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Company Response

Santosh

It was a pleasure working with you on this challenging project. It's not easy taking over from another contractor but working with organized clients makes it so much easier.
I appreciate your kind words in this review.
Good luck
mark

stevecohen
stevecohen
1 review Oakville, ON
10/10

Bathroom renovation

The bathroom was completely renovated, torn down and replaced from the drywall, floor, insulation, tub, and cabinets. The work was done in a timely manner, and the tile work in the tub/shower and on the floor is phenomenal. The Phoenix crew are professional and courteous. Highly recommended.

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Company Response

It was a pleasure to work with both yourself and Heather. You were organized and accommodating to our crew and we are so pleased you are happy with the final product.
many thanks
Mark

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Phoenix Contracting

Phoenix Contracting values that you have worked hard and want to know that their renovation is in good hands.
We have extensive experience in kitchen, bathroom and overall home renovations. We have done decks and more.
If you value a high level of communication partnered with a high standard of work then perhaps we should have a chat.
Call Mark and discover what could be possible.

CATEGORIES
General Contractors
SERVICES
Kitchen, Bathroom and Basement Renovations plus decks!
WEBSITE
http://homestars.com/companies/2793192
PAYMENT METHOD
Cash, Cheque and e-transfer
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes. Kindly ask for details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.