Terrible customer service. Equipment is outdated.
Wanted to upgrade my service from landline to cellular, first appointment was cancelled as their technician was sick. Second appointment nobody showed up, not even a phone call. Wasted 2 days off work. Called to cancel service, nobody answers, left 2 messages. Nobody calls back. All they want is your money. Do not use this terrible service!
- Approximate cost of services:
- $99.00
- Company Response
Hi Bill,
We're certainly surprised to hear this experience and would like to sincerely apologize. We would like to look into this immediately! To do so we will need customer information so please e-mail customercare@alarmforce.com with the subject: 'HOMESTARS - Matt'. We hope we can repair this relationship and provide you with the superior experience that every AlarmForce customer deserves. We hope you had a great weekend and have a great day. Thanks, Matt