Just purchased my GE range and one of the burners didn't light, so I called GE as it's still under warranty for a service request. GE sent out the service request and I received a call within 24 business hours by City Appliance Repair. The individual never introduced himself and let me know when he would stop by to look at the range. When he showed up he was completely rude. Never greeted me or introduced himself. He moved straight to the kitchen flipped a few knobs on the range. I asked questions and he barely acknowledge me and never made eye contact. It made for a very uncomfortable experience. I asked him his name and he told me it was Nick. Nick came across as very rude, cold and unprofessional. I would not recommend this appliance repair place to anyone and by the sounds of the reviews most wouldn't either. He made me that uncomfortable that I reached out to GE to tell them of my experience and they were kind enough to send in a new service request with another GE technician. Don't waste your time with Nick from City Appliance Repair!
- Approximate cost of services:
- $1.00