Canadian Property Stars

I decided to go with this company after a long conversation with one of their door-to-door salesmen and for what I thought was a very competitive price.

After the first significant snow fall in late December, the first two passes the driver completed much left to be desired. Only half of our double-wide driveway was done (even though we had paid for the full width) and a fair bit of snow was left on the side that had received attention. I sent the company before and after photos (after my wife and I shovelled) to demonstrate the proper length and width of what needed to be done. The company was initially receptive to my concerns and indicated the photos would be sent to the driver.

I wanted to give this company the benefit of the doubt, given they were new to snow removal. However, I was routinely left disappointed by the state of my driveway after any snow amount. Not once was the full width of my driveway plowed, despite markers and banks clearly showing the boundaries on each side. After only two emails, the company became less attentive to my concerns and stopped communicating altogether.

The final kick-in-the-pants was during a recent ice-and-snow event in late-March, where almost 7cm of precipitation fell. The company didn't once show up, and I don't believe there trucks were out at all (judging by their gps app); however, everyone of their competitors were active in my neighbourhood.

So, in short, save your time and money next winter and go with a more reputable company.