Canadian Property Stars

Lawn Maintenance
Ottawa ON K2M 1A8
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Kelly from Delta
Kelly from Delta
3 reviews Delta, BC
1/10

Window Washing

Property Stars were in our neighbourhood knocking on every door and offering their window washing service. The price started out very high but I held firm to what I felt was a reasonable price based on past contracts.

The worker was very presentable and professional. Sadly the work was sub standard and far too basic. They washed the windows, just outside. Screen removal was my responsibility. No screen cleaning or interior window cleaning was performed. Most every window required two or even three "re-dos" to get the majority of the soil from the window area. The worker was very willing to go over his work but I found it annoying that the work was so poor and that I had to ask him to do a second pass. These were ground level, very accessible windows and the remaining soil was plain to see.

The work took about an hour including the second treatments. The value was very poor and I was sorry I agreed to allow this company to do the work because the result was so poor.

Approximate cost of services:
$125.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Kelly, thank you for your review. We have just recently become members of HomeStars and have been made aware of this online review. We apologize for any inconvenience our service or customer service has caused. Please do not hesitate to call our Head Office, toll free 1-866-912-5296, Monday-Friday 9am-5pm if your issue was never resolved. We hope you are having a wonderful summer!