A "technician", came to our door, and was in the area, asked us if we would like our lawn aerated. I told my husband maybe we should think about it, as they were charging 100.00, and our lawn is very small. The "technician" insisted that there prices were the best and you couldn't rent a machine for that. He proceeded to aerate our lawn, but stopped because he wanted to see if the neighbours were home so he could aerate their lawn. Once he got in touch with them, he returned to finish the job. He aerated the lawn very fast, and did a very poor job. I called some local businesses in Winnipeg, that deal with aerator rentals, and one company told me they charged $30.00 for 4 hours, and $45.00 for 8. Go figure! Another was $50.00 and they do the aeration for you! When I emailed the company to tell them about their service and prices, all I received was a polite, "the prices suit your lot size". I will never deal with this company again. The "technician" wasn't truthfull and badgered us into a crummy deal. Not a good company to deal with. Definitely shop around before you let someone aerate for that price!!
- Approximate cost of services:
- $100.00
- What could this company do to improve their services?
- Tell the truth to the customer, don't try to scam them because you want to make a fast buck! Finish one job before you try and scam another!
- Any advice to offer fellow homeowners facing a similar project?
- Shop around, don't deal with this company.
- Company Response
Hello Lisa, thank you for your review. We have just recently become members of HomeStars and have been made aware of this online review. We apologize for any inconvenience our service or customer service has caused. Please do not hesitate to call our Head Office, toll free 1-866-912-5296, Monday-Friday 9am-5pm if your issue was never resolved. We hope you are having a wonderful summer!