An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I wanted to let you know that I am very satisfied with the work your employees have done on at my house. I know it is not easy for them to have the client around when they are working but they were very gracious and answered all my questions. Your staff is very polite and amicable. When they left, everything had been cleaned and it was almost as if they had not been here. I'm quite impressed with the quality of the work and the excellent client service you provided.