Can’t say enough about the service and professionalism of the Watermart team. I don’t typically give reviews but was compelled by the 5-star service. With a plethora of great choices available, I landed on Watermart (twice) thanks in large part to the exceptional and expeditious service provided by Donna. She answered every one of my questions all the while not making it feel like she was pushing me on the product. The installation was just as efficient. Ken did a marvellous job (both times) making sure I knew what he’d done and answered any questions I had with operation and maintenance, although to be quite honest the units are very self sufficient. My only job is to fill the salt bin. All that said, the Watermart team performed at a level that exceeded my expectations.
- Approximate cost of services:
- $1,700.00
- Company Response
Hi Kelvin. Thank you so much for your kind words. Thank you as well for choosing Watermart. Finally, thank you as well for posting a review - despite that it is something you don't do often. We know that there are lots of choices out there. Therefore, we do work extra (extra) hard to ensure that we distinguish ourselves from the crowd. And Donna is great, isn't she? It is also a policy never to try to close the deal. We do feel that great products, pricing and service is a formula that sells itself. I'm also very happy to hear that you were happy with Ken. He is our head technician with almost 15 years of experience. Thank you once again. Please get in touch anytime if you ever have questions. Sincerely, Dave, Donna, Ken and the rest of the Watermart Team.