Century Aluminum

Gutters & Eavestroughs
Toronto ON M3J 2W6
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HomeStars  >  Gutters & Eavestroughs in Toronto  >  Century Aluminum  >  Gutter System Re-Do - Above and Beyond
SeanD in Scarborough
SeanD in Scarborough
4 reviews Toronto, ON
10/10

Gutter System Re-Do - Above and Beyond

I contacted Century Aluminum in the summer of 2017 to look into getting our gutter system completely re-done. Gary contacted me back almost right away and was able to answer all of my questions. Within a week, he visited our property and provided a quote based on the requirements we discussed. The price was very reasonable and the plan for installation was very clear - he had great suggestions. On the day of the install, they showed up on time and finished the job within a day - not leaving a single trace of any garbage or other disposable material. They did an amazing job and everything was installed very professionally. The price we paid was exactly what we were quoted.

Beyond the gutter system they installed, I must also comment on how above and beyond this company went for us recently. We had a leak in our roof during a recent rainstorm/icestorm, and although we did not suspect the gutter to be the cause of the issue, I went ahead and contacted Gary to see if he could re-look at the gutters just in case. Again, he replied almost right away and within a few days visited our house - free of charge. He provided high definition photos and videos of our gutter system (which is not the issue) and provided an explanation of what he looked at. He also suggested a couple areas on our roof that should be looked at closer as potential sources of the leak. Even though his company does not do roofing, this is above and beyond service that should be an example to all other contractors. Thank you to Gary and his team for an amazing job on our gutters and for being willing to take a second look at them. True professionals.

Approximate cost of services:
$1,400.00
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Company Response

Sean we truly appreciate your kind feedback and your thorough review of our company. We are really glad we got to work with you on the eavestrough/downpipe project. As per our last inspection the eavestrough is in great condition and properly sloped to allow water to drain to downpipe and away from the house.
I hope your roofer is able to make the adjustments and the issue gets resolved quickly without causing any further damage to the bathroom ceiling. We look forward to working together again in the future should you require our services. Thank you for being a great customer. All the best - Century Aluminum team :)