Bruce Tree Expert Company Ltd.

Bruce Tree removed a large tree limb from my property and in doing so, broke off a vintage light fixture that was installed at the end of our property. They were not able to find a replacement. Instead they went to Home Depot and bought a cheap fixture, which they presented to me in a box. As it looked nothing like the original, and after proclaiming this was the best they could do, I gave it back and went on a hunt all over Toronto for an appropriate replacement. I checked out every light fixture store until I was in a hole-in-the-wall lighting store in North Toronto who happened to find, way in the back under some debris, the same light fixture from the past!
Bruce Tree gave me $100 to cover the cost of replacing the fixture, but did not offer to reinstall it. After painting the fixture, I emailed the company asking to have the new replacement fixture reinstalled and they told me that they do not have the equipment to install it and recommended a contractor to me, to have it installed myself. In my opinion, it is not acceptable for a company to damage property and then not make it right, to the best of their ability. This is why I would not recommend this company to others.

Ian Bruce and his team have cared for our 12 trees since 1999 and have done a great job. Most of the work we have had done has been pruning and general maintenance. However, we have also had our large silver maple cabled and leaned on the Bruce team for excellent advice and counsel. For example, when we first moved in, at least two other tree companies told us to take down 2 black locust tree that were not looking so good. Not Ian Bruce. He gave us a simple prescription and the trees have never looked better.....12 years later.