Waterworks Group inc.

Calgary AB T1Y 3Z3
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HomeStars  >  Plumbing in PRIDDIS  >  Waterworks Group inc.  >  “Warranty” issue
Private User
Private User
Private User reviews Calgary, AB

“Warranty” issue

BE VERY CAUTIOUS WITH THIS SUPPLIER!! My story starts in 2013 when we purchased our home. Between the purchase date and the possession date the boiler failed. A reportedly ‘new’ boiler was installed for $3500. and the ‘2’ year old boiler was to be returned to the manufacturer for inspection. One month after taking possession I called Waterworks because of problems with the boiler. The owner was incredibly rude and denied installing the boiler or working at this location (despite me having a paid invoice pinned to the furnace room wall!) I got another company to come in the correct the poor installation - mismatched metals, etc. Fast forward to 2021. I am having the boiler replaced due to end of life. The person I contacted to replace the boiler determined that the ‘2013’ boiler was actually manufactured in 2005! If you have any doubts about this supplier’s claims, RUN FAST!

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