BE VERY CAUTIOUS WITH THIS SUPPLIER!! My story starts in 2013 when we purchased our home. Between the purchase date and the possession date the boiler failed. A reportedly ‘new’ boiler was installed for $3500. and the ‘2’ year old boiler was to be returned to the manufacturer for inspection. One month after taking possession I called Waterworks because of problems with the boiler. The owner was incredibly rude and denied installing the boiler or working at this location (despite me having a paid invoice pinned to the furnace room wall!) I got another company to come in the correct the poor installation - mismatched metals, etc. Fast forward to 2021. I am having the boiler replaced due to end of life. The person I contacted to replace the boiler determined that the ‘2013’ boiler was actually manufactured in 2005! If you have any doubts about this supplier’s claims, RUN FAST!
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