This company is far from being high quality. The owner is more interested in making a buck than satisfying a customer.
We had to follow up inquiring when the door was going to be ready as it was beyond the estimation date. When the date for installation came, no one showed up. After several messages they finally sent someone out who installed the door incorrectly. Not to mention the finish was smeared and not enough stain was applied for a uniform finish. The door sweep was damaged and the handle did not function properly. Numerous follow up attempts to the office and owner were ignored or passed off by saying don't contact me after hours or before 10:00 am. Be forewarned. A huge waste of your valuable time and money. We are seeking legal action against this company.
- Approximate cost of services:
- $5,000.00
- Company Response
Thank you for your feedback and we are deeply sorry that you weren't pleased with the services provided from Door Gallery. Our goal is to treat all our customers with full respect and complete top-notch services. We will always work hard, professional, and carefully to meet all of our customers' needs.