Imperial Windows And Doors

Henry replied to all email and phone calls in timely manner, showed up on time for both the estimate and the job, answered all of our questions, and had all windows replaced within a day and a half. He worked very quietly and efficiently, and cleaned up all of the construction mess.
When I called for estimates, all decided to call back and we had about 8 other companies come before Henry, and another 4 scheduled after. But we just stopped at Henry. When it's time to replace these windows again, and if Henry is still in business, we'll have him do the deed. And I am not writing this just to write it - we have a general contractor Richard who has been maintaining our rental property in California for 19 years now.

Henry did exceptional work from start to finish. He was always prompt and professional in his communications and went above and beyond to meet our needs and exceed our expectations with the finished product. I absolutely recommend Imperial - Henry’s workmanship and customer service really stood out!

Henry was wonderful to deal with. The windows were ordered and arrived within 2 weeks and the installation went very smoothly. Great customer service and he was a real pleasure to work with. We would recommend his work to anyone in a heartbeat and are so happy with his work. Imperial Windows and Doors is a great company!

Kevin and Michelle Kretchman

I had the pleasure of dealing with Henry at Imperial Windows and Doors to replace my bigger front window. The whole process was very friendly, professional, smooth and pleasant. The quoted price was very reasonable. He responded to every question I had and kept all the promises he made. I am very happy with the service and my new front Energy-Start-rated WindowCity window. I would definitely recommend them.

Excellent professional customer service. The service personnel installed the storm door with little time and ease. The storm door is superb quality. They disposed of the old storm door at no cost. Furthermore, they fixed the frame of the door. I was so concerned about two windows in which my tenants had created issues (the sliding panel re-inserted incorrected; and other window which had long screws between the two slide panels). I couldn't get any professional service to fix these two minor window issues. Imperial windows & doors fixed these issues without charging me a penny. Also they adjusted their time schedule based on my tenants' demands. I received the best customer service possible.

Great job - very professional and work completed on time and top quality. I would recommend this company for window and door needs

professionally done
punctual with their time
very knowledgeable
friendly
love my door..its very beautiful

Henry installed 2 doors, a window, and a screen door for us. He was professional, prompt, pleasant, and did our work in a timely fashion. He responded quickly to any questions and the installation was done within the time quoted. I was very pleased with the results and when he was finished, he left the place clean and tidy. His attention to detail is evident in the work, and he is mindful of the home owner's needs. I have no hesitation to recommend this company to family and friends.

They responded came out gave quote. Did the job completed and cleaned up afterward. They were friendly and professional letting us know what exactly was taking place

Very good job, and friendly people. Job has been done on time clean and accurate. Thank you.