An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
It all started with a leak in my roof. I called 3 firms in HomeStars - 1 didn't respond, 1 gave me a quote over the phone, Gitano sent a rep out to actually look at the job. That led to a quick quote/confirmation of quote and agreement. Eventually I got a call that Gitano would be doing the job the next day. Everything was delivered on time, workmen showed up around 10 a.m. which I thought would mean they'd have to come back the next day to finish. My mistake; they had finished by 6 p.m. They cleaned up when they were finished and did a very good job. Very pleased with this experience. Neighbours love the look too!
- Approximate cost of services:
- $0.00
- Company Response