In less than a week the 2 hard-working gents corrected my sewer drainage saga. For years prior I was regularly having to snake my very slow draining clay pipes that were in my 100-year-old house. Rooter-Man took out building permits and filed all the paperwork for the backwater valve rebate, on my behalf. I appreciated the 2nd party review of their work (from the City inspector) & their quick response time to my emails & phone calls. The job required:
digging up the old clay pipes in the basement
digging down to the clay pipes outside of the house & connecting to city pipes
replacing builders' vent (outside the house)
removal of the 2' high cement & clay pedestal that the toilet was on
sinking the kitchen pipe into the floor
reconnecting washing machine drain pipe properly
partial replacement of stack
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Carolyn thank you for taking the time to write this detailed review on all the services Rooter-Man Plumbing and Drain Service provides. We pride ourselves in our expertise with sewer line replacement and the upgrade of old clay pipes along with all the services mentioned above. We are happy to have made your experience streamlined and simple and thank you again for your acknowledgement.