Leak in basement turned out to be a cracked kitchen pipe. Rooter Man showed up within an hour after my initial call. Jay was very helpful, professional and quickly found the problem and after explaining costs etc he fixed it and within 3 hours of my call the leak was fixed! Thank you so much for your prompt and professional service.

The technician was professional,thorough and very polite and did a great clean up job.

I was assured on the phone that I would be dealt with promptly and I was. Alex called me when he was done his previous job and told me his aproximate arrival time. He was punctual, clear in his findings and very helpful. I would highly recommend them. Excellent service.

-20 deg Jan 21, 2019. Immediate response from the emergency number and booked a call. Dzenan was very good about calling with his arrival time and then explaining the problem. He was courteous and informative. Unfortunately, the pipes are plastic and the pipe warmer could not be used.

The invoice was sent promptly with a note describing the job. I was able to click on a link to pay. This is a very good system.

The only reason I did not give this 10 stars is that I had provided the office with the on-site contact ( I do not live in the property) but the office had not given that information to Dzenan.

Jay and Alex are very knowledgable and professional equipping the advanced tools. Not only got the job done but provided much useful information and suggestion about maintaining healthy drainage condition. Highly recommended!!

Anthony was prompt and efficient, explained various options without pressure, and carried out work on kitchen drainage, toilet replacement, and replacement of an ancient bathtub faucet, leaving everything working perfectly, as it has continued to do. He made several extra trips to pick up parts, but still got everything done in a remarkably short time, and without any mess. I gulped a bit at the price (it's been a long time since we had any plumbing done), but friends have assured me it wasn't out of line with current standards, and it was well worth it to have someone who could fit the work into my extremely tight schedule and do it so professionally.

Anthony came over i told him the issue. he when to work found out what the problem was fast, he was very professional, efficient, and respectful. im very satisfied.

I believe his name is Anthony ( tall and handsome too). He is very professional,understanding,helpful, patient and well manners. When he came in on Sunday. I showed him where the sump pump was, he opened it and he showed me the water level and plug in and out the cord but the sump pump was not working.
He told me that the sump pump needed to be replaced so he showed me different sump pump with the prices. I went ahead and he completed the work. He did more than what he was there to do and that i Thank him for because he make sure that it is well fixed and save. So Rooter Man, thank u, but first Thank you the Lord, rooterman for sending out one of the best service man to my ressidence.
SO THANK YOU ROOTER MAN.

Rooter Man has provided us exceptional service for two separate plumbing emergencies. Both technicians were readily available by phone and on premise. After the first plumbing emergency I had, there was no doubt in my mind that Rooter Man is the right company for the job for the next unexpected situation. Honest and professional with a real human touch. Thank you Robert and Sandy!