Troy Transportation Moving And Storage

I used Troy Moving and Storage to move from Victoria British Columbia to Toronto Ontario the pick up of my furniture and things was done on time and competently by the crew who arrived, thats where the good part ends.The 5 weeks of storage starts at the time of pickup not at the destination(misleading) when my items were picked up all was tagged with yellow stickers and checked off on a inventory control sheet everything was put on the truck carefully.
When i arrived in Toronto i was contacted by the company that my items had arrived a few days after i got here. I told them that i was keeping them in storage until i found a apartment. I went out to their location in Scarborough to see what the cost was the cost had been pegged at over 8000 dollars i told them that was not accurate as i came back with less items then when i went out there with and at that time i paid just over 4500. I was offered to do a reweigh of my items i told them yes i wanted it done and i wanted to be present i was not called when this was done as promised. My items were delivered in August 13 2013. Many items were damaged with either gouges or completely destroyed. My coffee table was smashed beyond repair, my book cases were gouged my end table was gouged,a computer desk was gouged a set of 4 chairs for a kitchen table all were damaged the seats ripped. I was missing boxes and told them what i was missing. When my items were delivered no inventory control sheet was used to mark off the boxes against the sheet. I ended up with someones box as the tag was green not yellow. I immediately contacted the Troy representative i used ( Naomi) and reported the items damaged and boxes missing.I was sent a claim form and e-mailed all the pictures of the damaged items the claim form was filled out and sent in. I never heard back regarding my missing boxes their insurance adjuster sent a offer of $75.00 for all the damaged and missing items it was turned down by me and i told them it was not acceptable for the amount of damaged or lost items occurred and i was not going to pay their deductible as of January 12 2014 i have heard nothing back from any of them. This company i would not recommend to anyone they do not follow their own policy and they try to overcharge you by quite a bit. It is disappointing dealing with companies like this especially as a single parent. They have no regard for people personal items nor do they care if they are smashed my coffee table was obviously smashed when they did a re weigh of my items at that time i should have been advised as well as other items. that had been covered and damage the gouging of the furniture was by the look on purpose as well as the coffee table being broken.
If you need a moving company stay away from this one