S.O.S Maintenance

Swimming Pools, Spas & Hot Tubs
Ottawa ON K2S 0K6
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78%

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Reviews for S.O.S Maintenance

Average customer rating:
9.5 10 (23 reviews)

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Isabelle  from Ottawa
Isabelle from Ottawa
1 review Ottawa, ON
9/10

spas & hot tubs

We moved to a new home last year that has a hot tub. Scott was very knowledgable and helped us with the information we needed to understand how to set up and take care of our hot tub. He was very helpful when we needed new parts and was able to either guide us to the proper part vendor or order the parts for us himself. Scott was then able to install the parts promptly. Scott is very professional and we would definitely use his services again.

1 of 1 people found this review helpful.
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Stuart  from Carp
Stuart from Carp
1 review Ottawa, ON
10/10

Control Panel

I called Scott to repair my hot tub, he was fast, efficient, courteous and professional. He was able to order the part I needed and got me up and running in 24hours! I am very impressed and would recommend him to anyone who has a hot tub.

1 of 1 people found this review helpful.
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Goldy Starry from Ottawa
Goldy Starry from Ottawa
1 review Ottawa, ON
10/10

Hot tub cleaning

Scott was very professional, replied to emails and phone calls promptly. Answered all my questions and gave some very helpful advice. I will definitely be using him in the future!

1 of 1 people found this review helpful.
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Chris  from Ottawa
Chris from Ottawa
1 review Ottawa, ON
10/10

Hot Tub repair

Scott was great to deal with....he was more interested in making sure I was taken care of than he was billing me...which is rare in a contractor these days. My hot tub wouldn't heat the water and I know that if it was a pump that was burnt out it would be covered under warranty by the store I purchased it from....but I didn't know if that was the case. Scott came over regardless and checked it out for me and discovered it was in fact a burnt out circulation pump. He didn't charge me anything but simply asked that I consider using his services in the future....I definitely will...that kind of honesty is hard to come by. Thanks Scott !!!

1 of 1 people found this review helpful.
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Luc from Ottawa
Luc from Ottawa
1 review Ottawa, ON
10/10

Hot tub Repair

We called SOS Maintenance because our hot tub pump wouldn't work. Scott initially tried to troubleshoot over the phone to save us the labour charge. When that didn't work, he immediately set up an appointment to come over and fix it. We ultimately had to replace the pump - he arranged for it quickly and had it installed within 24 hours! Overall, we were very happy with the service and will be recommending SOS Maintenance to all of our friends.

1 of 1 people found this review helpful.
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Nathalie from Ottawa
Nathalie from Ottawa
1 review Ottawa, ON
10/10

Hot Tub Maitenance

I changed hot tub maintenance service provider earlier this year. SOS Maintenance has now serviced my tub twice for separate issues. Service in both instances was excellent, very satisfied. Scott, the company owner, is highly knowledgable, efficient, competitive and professional. Very happy with service, and would highly recommend.

1 of 1 people found this review helpful.
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Amber  from Ottawa
Amber from Ottawa
1 review Ottawa, ON
0/10

Hot tub repair

The technician didnt return phone calls when he said he would. He also made an appointment and then did not call or show up. My husband had to rearrange his schedule in order to accommodate this time.

1 of 3 people found this review helpful.
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Kim Carnegie from Ottawa
Kim Carnegie from Ottawa
1 review Stittsville, ON
10/10

Hot tub now like new

My hot tub was a mess and we thought that we would have to drain and unplug it and call it quits! We thought the pipes had burst!
I called SOS and was re-assured that it could be fixed.
They came the same day! I had two pumps broken. A broken salt water generator. A filthy tub because of the broken salt generator and lots of other little things building up for years.
SOS was great. Fast and very knowledgable and assured me that my tub had years of life left.
What was the best part was being shown how to use the chemicals.
I would recommend SOS to everyone.

1 of 1 people found this review helpful.
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Craig from Ottawa
Craig from Ottawa
1 review Ottawa, ON
10/10

New Hot Tub Motor

I've used S.O.S Maintenance since they started operating.

They come after hours and on weekends, they take the time to explain everything and always give me a variety of options. Their prices on labour are extremely reasonable and their prices on parts and supplies are much less than retail.

I'm extremely happy to have found them and recommend them to everyone with a pool or hot tub.

Craig in Stittsville

1 of 1 people found this review helpful.
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John and Susan Taylor from Ottawa
John and Susan Taylor from Ottawa
1 review Ottawa, ON
10/10

Hot tub repair

Our hot tub is located outside our house and on a cold evening in February, 2013 (low that night was 26 degrees Celsius), we realized that the hot tub had stopped working. We checked for obvious problems but couldn’t determine what had caused the problem. In a panic, we found Scott’s number on the internet. He arrived within the hour with extensions chords, heaters, lights and tools. It turned out that one pipe was already partially frozen and without Scott’s help, we would have had major damage to an expensive tub. Scott fixed the problem and saved us a fortune in major repairs. His cost for repairing the tub was very reasonable. Scott was very polite, knowledgeable, and experienced. We highly recommend Scott to anyone requiring service or repairs to their hot tub.

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More about S.O.S Maintenance

S. O. S Maintenance is a locally owned Pool & Spa service company that specializes in Hot Tub Repair and Maintenance. *** We repair ALL makes and models of Hot Tubs *** > Commercial & Residential > Replacement Hot Tub Covers, Lifters, Filters, & Jets, > Relocation, Removal & Site ...
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