Crcs Dki

We met with CRCS after we had an house fire in October 2022, they are a preferred vendor for Cooperators Insurance ( I have no idea how they obtained that certification, what a joke). They did the clean up and removal of fire debris in a timely manner. Once we got to the point of deciding if we would stick with them to do the renovation portion we had an onsite meeting with Chuck a project manager. After some discussion we felt that this was the most logical route to take as they came recommended by our insurance company and it was also going to be difficult to secure a contractor for this project working in a tight deadline when everyone we contacted seemed to be booked up. Chuck talked a good talk and made us feel taken care of and he seemed on the ball so to speak. Little did we know that in a matter on month CRCS would DROP the ball on our project leaving our home vacant for several months without even getting the permits submitted to be able to start the renovation for the basement apartment. It wasn't until I got involved and started to project manage the project manager that we started to see some momentum but I had to involved one of the main managers at CRCD Fred before we started to see some movement. The house was not even a full gut and it took them WAY to long before we started to see some progress. The quality of workmanship that some of the trades they hired to work on our house left something to be desired. We paid to have a steel beam installed in the basement so that we could obtain the required ceiling height in order to meet one of the requirements for a legal basement apartment and we had to check the work and the beam had to be reinstalled twice before they followed the drawings to spec. Chuck swearing that it was installed correctly when in fact it wasn't. They didn't get the proper plumbing inspections along the way, the overall project management was horrible, workmanship for some stuff was disgusting, drywall nails coming through the "finished" drywall, they damaged my front door, damaged my wood floor, the frames of the screens in our windows are all dinged and damaged from when they did a cleaning, they didn't itemize the contents of our fridge so we didn't get to recoup all the lost food in the fridge and freezer, trades peed all over the floor and all over the toilet and CRCS tried to tell me that the final clean was done when it wasn't. Chuck often tried to play it up like he was going above and beyond for us. It was a total headache. I would not hire this company to do any renovation of any kind. Yes, they did a great job at the fire damage and preparing the site to be renovated but that's as far as I would go with them. SO many things to note that went wrong, had to be ripped out and redone. We had to be onsite checking their work. I could go on and on and on and on about all of the deficiencies and just overall incompetency of this company and the project manager. After just over a year we are finally home and finally done with CRCS.