We made an appointment to tour the show room at Western Windows, and after talking with Jeremy and viewing the show room, we knew we had found the company we wanted to hire. Jeremy was very knowledgeable, and friendly, and we had our first round of questions answered.
We booked a 2nd in-home appointment to discuss our site and the products/windows that would suit our budget and our needs.
Jeremy came by a 2nd time with a fellow to assist and measured our windows.
Once our order was completed they contacted us to set up an appointment and arrived the day we had planned even though we had a snow storm the day before and yard wasn't easy to get around in.
The installers worked hard and fast, and by the end of the day all 16 windows were in. They came back a 2nd day to install a lovely, triple-pane sliding door and finish the inside trim around our windows. They did a lovely job.
We are pleased with the windows and the good service we received from Western Windows.
Just want to add, this was a large order, and they didn't require a deposit which gave us an added peace of mind. They promptly answered our emails and questions as things came up.