Excellent service - the guy who gave us the quote was very friendly, knowledgeable and professional. They were a few dollars more than a similar quote we got but they seemed so much more knowledgeable and trustworthy. The installation happened when promised with no issues. We're really happy with the quality of our windows and would definitely use this company again. Even the front office staff was extremely friendly when they sent their invoice to us and accepted payment. We've used two other ompanies in the past and were dissatisfied with both of them, in spite of them providing a good quality product, so we decided to try Western Windows this time . We are so thankful we did. The service, the promptness and the follow up from start to finish was radically better than the previous companies we've used.