After buying a new townhome we had a variety of small electrical issues – a fan that wouldn't shut off, a thermostat behaving badly, a noisy fan an outlet that didn't work, and so on. Neil came by and went through each issue. For most of the issues he was able to resolve the issue just with advice – in one case the problem was ducting and not the electric fan, in another place he pointed us to a timer switch we hadn't realized just needed to be reconfigured. There was one "real" problem that required work, which was a power outlet that wasn't functioning. After some fairly exhaustive research attempting to determine how the malfunctioning outlet was wired and why it wasn't working, we both agreed installing a new outlet nearby instead was reasonable. We scheduled a new appointment and Neil got the new outlet wired – works like a charm.
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- Company Response
Congrats on the new house Alan. We definitely work through a variety of issues that were mostly uncommon. The very last one was very puzzling but we found an answer for that. Happy holidays