furnace maintenance and installation
We called AirCo to service our furnace in March. Joel, the technician, found that there was carbon monoxide (CO) circulating in the house. With Joel's insistence, we called Fortis (the gas company). They found that there was a very high concentration of CO in the furnace exhaust. This required the replacement of the furnace which AirCo was able to do within two days.
William came to install the new furnace. He was also the person who installed our AC in 2017. Both times, he was very professional and did an excellent job. After the installation, he explained to us how to operate the system. We are very pleased with his work.
Thank you Joel for recognizing the danger.
- Approximate cost of services:
- $7,000.00
- Company Response
Thanks for your review Syd. We appreciate you taking time to share your story. We know it can be difficult news to accept, but replacing the furnace is better than trying to replace lives. But sometimes we all get tired of the hyperbole. We take our work seriously and value safety first, followed by comfort and efficiency. While we don't push equipment replacement unless it's absolutely necessary, we do take the time to share the reasons for our recommendations. We believe some good solid advice mixed with reliable service is the secret. Thank you for your faith in us!