We replace our gas water heater every 10 years. We called Airco, who did a great job replacing our furnace a few years ago, and talked to Dan who gave us some excellent advice over the phone as well as a competitive quote. He replaced the gas water heater quickly and did a very professional installation. He gave us a good briefing on the process, and while doing so we also had an interesting conversation! We trust them, and I highly recommend the company. We plan to continue to do business with them in the future.
Gary Cameron
- Approximate cost of services:
- $1,200.00
- Company Response
Hi Gary. Thanks for the feedback! One interesting point I remember about your job is that you first called another company who replaced your last water heater. They quoted you a lower price but then when they showed up they wanted to charge you 'extras' that were not included. It can be difficult to know what you are getting when you are quoted a price over the phone, just like it can be difficult to know how to quote the job over the phone. But in our case, we ask the right questions and we should be able to give you the right price. Sometimes we too will get to a job and see something unexpected, but we usually catch those issues on the phone.
And thank you for the conversation. We are in the service business and it involves real people with real life questions and concerns. We sincerely love working with people and helping them solve their problems. The conversations we have are usually a reflection of our sincerity and our appreciation of our relationship.
Thanks again for the business and let us know if you have any other questions or concerns!
Dan and Dayna Hunter