Private User
Private User
Private User reviews Ottawa, ON
4/10

Roof change

Roof quality is good
but plastic fence and part of the gutter and water pipe were damaged during installation. All spare shingles have been taken without reimbursing us though we paid for those shingles.

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Company Response

The property damage stated is very surprising as all Stewart Roofing crews are very experienced and as a company takes customer satisfaction very seriously. All crews employ our policy of final inspection documentation. We have searched our records of all work done last year and are not aware of any client with any property damage. As the review was posted anonymously, we have no way of offering our client a possible solution. Please feel free to contact our office directly so that we may investigate your complaint further.

As to removal of left over materials; all leftover materials remain the property of Stewart Roofing Ltd. as extra materials are always ordered to avoid delays if there is wastage or calculation errors but are not included in the original estimate.

We thank you for having the opportunity of working on your property and look forward to working on resolving your concerns. Stan Stewart, Director, Stewart Roofing Ltd.