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Sandra from Ottawa
Sandra from Ottawa
3 reviews ,
0/10

Home Inspection

Do not fall for the FAKE reviews this guy gets on his website because we did. We just realized that it is virtually impossible that 80 people gave him a perfect 10/10 score. We then actually read these reviews and realized we were duped.

We have seen this person's work and it is terrible. He gives does a BASIC inspection and presents it on a cheap DOLLAR store binder with generic "fill in the blanks" reports. I've had inspections before and the reports from other inspectors were detailed and presented in a professional matter. He is also very quiet and doesn't explain things well to the point that we never knew if it was a big deal or not. Whenever we ask if the problem is a big problem or not he would just tell us to "seek professional advice"... really?
My advice is to avoid, we created an account to warn others not to fall for the fake reviews about this guy.

Approximate cost of services:
$350.00
2 of 4 people found this review helpful.
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Company Response

We found the above review surprising and disappointing,

Our company - the Reliable Home Inspection & Thermal Imaging Inc. - has been listed on the Homestars site in the Home Inspection Category in Ottawa since 2011. A registered home inspector (RHI) who is also a certified master home inspector and a professional engineer does all the inspections. We encourage all our clients to be present during these inspections. The Inspector uses cutting edge inspection tools including thermal imaging camera (from Testo-Germany and Fluke- USA), moisture meter (from GE USA), and an airflow meter. Finally, written/electronic reports are provided to the client on completion of the inspection. Each client report has its own unique tracking number.

The Reliable Home Inspection & Thermal Imaging Inc Company was awarded the title of the 'Best Home Inspection Company' in Eastern Ontario in 2011, 2012 & 2013 by Homestars based on client reviews. It is the standard practice of the Homestars site to have the reviews it receives verified by a Verification Team. 87 reviews about our Company have so far been posted on the Homestars site all of which, with the exception of the one from “Sandra from Ottawa” have been favourable. Clients reviews from officers of the Canadian armed forces, university professors and diplomats. Overall, we have done more than 3000 home inspections in Ottawa region since 2004 and about 80 % of these inspections were the results of referrals by satisfied Clients.