Air zone replaced my old furnace and A/C. Unlike the 3 other companies that gave me quotes, the residential services manager, Taylor, provided me with several options at different price points. This is exactly what I was looking for, because like most discriminating shoppers, I'm not looking for the cheapest system, nor do I need all the bells and whistles. I just needed good value for my money. Air Zone was able to provide this. The install went flawlessly. Sean (Shawn?) and Cameron were excellent installers who were able to move the location of the A/C to give me more walking space on the side of my house, They did the same for my furnace, relocating it to the back of the room to give me extra storage space. Air Zone also took care of my rebates and signed me up for product warranties. It was an effortless process. Spending 7K unexpectedly was not fun, but Air Zone made it easy, and hiring them turned out to be an excellent decision. I HIGHLY RECOMMEND them.