5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
Write a Review
Write a Review


HomeStars  >  Fire & Water Damage Restoration in Toronto  >  5 Star Cleaning  >  Flood and water damage srvices in our basement
Shannon from Richmond Hill
Shannon from Richmond Hill
1 review Richmond Hill, ON
10/10

Flood and water damage srvices in our basement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Our basement was flooded after the Storm about 2 weeks ago. Since we never had any flood experience, We thought it is just the water from rain and it is clean. We tried to dry mannually,as much as possible and let it dry naturally. After few days we noticed our basement carpets smells bad, So I got Five Star Cleaning comapny on Homestars site and based on their great reputation and reviews asked them to come and clean the carpets. Bob came in, He checked the moisture and showed me that my wall, carpet , behind baseboards were wet, we need to take underpads out and install new one, dry the basement, then clean the carpet, disinfect and deodrize it, So, We agreed to go a head with their services. So, They were busy with all of that for 3 days, Now my basement is clean, fresh, no smell, I don't have to worry about the mould formation. What I learned from thisexperience, we have to leave any job to its professional in first palce to prevent further damage and cost. I could have paid less if I called them very first day?
I would like to thank Bob and his crew for their very nice and outsatanding water damage servcies.

Approximate cost of services:
$1,200.00
14 of 14 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much Shannon for your great review. We are glad that you took the right action and save lots of money in long run by saving your basement from Mould and Mildew formation, which could be very costly to deal with and very unhealthy for you and your young family and your pet. We value your very postive feedback and great experience with our emergency services. Looking forward to provide our green cleaning services to you in future. All the best to you all.
Five Star Cleaning Management Team