5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
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Lucia in East York/Beaches
Lucia in East York/Beaches
4 reviews East York, ON
6/10

Stair cleaning

Meh, Bob was nice enough and quick (booking and came the next day) the carpet is in good condition but had some dark areas in the higher traffic part due to renovation traffic.

Not all the dirt came out like I had expected and when I called Bob he sort of offered to come back out to look at it but seemed to think that I was imagining the darker dirty area.

They'd be good to use if it were wall to wall carpeting but I'm have an additional company come out to do it again to see if they can get the remaining dirt out.

Price was right but didn't quite meet my expectations. Perhaps they were too high.

Approximate cost of services:
$100.00
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Company Response

Hi Lucia sorry about your experience. You were %100 happy when the technician finished the job. Then in couple of hours later you called the technician. You should have let the technician that offord you to come in and have a look at it and then re-do it for you. we respect your decision and thank you for your business.