5 Star Cleaning

I would like to thank Five Star Flood Emergency Cleaning company for taking care of the water leaking and bad smell in our basement. They were very quick to respond, professional and knowledgable in controlling and mananging the problems, They were able to get rid off the smell and find out what caused the leaking in couple of days. They dried, disinfect and deodrize the area to prevent mold and get rid off the smell, which they did well. They also gave us some very useful advice on how to prevent such a problem in future. I strongly recommend their great customer services and fair price to others. I would for sure use their services again in future and already recommend them to my co-workers and family. Thank you Bob and his great crew.

I've upped my rating and deleted my previous review after receiving a phone call from Therisa, the manager of 5 Star. Though I am still not completely happy with the service the company provided, Therisa offered me a partial refund and was very apologetic about the fact that one of my rugs did not get as clean as I was told it would be, despite my paying extra for a "deep cleaning" treatment to remove odours and stains left behind by my sick dog. She offered to have the rug cleaned again, but due to fading that occurred when the rug was cleaned the first time, I was not willing to take the risk of further damage. Other reviewers seem to have had nothing but positive experiences with 5 Star, so I'm choosing to believe that my experience was an exception, rather than the rule, and that the company generally provides a quality service.

My family and I love to have traditional party such as, for Christmas and Halloween and when ever we do we always have left over stains from the drinks that are guest always spells. At first I would panic and never thought this stains will ever go away. After a while, I couldn't tolerate seeing this stains so I went on internet and I called five star rug and carpet cleaning. So I gave them a try. They were extremely nice and generous. It was really easy to talk to them too. They gave me a fair price and I was really happy with them. I liked five star rug and carpet cleaning . I only trust them, They do a very clean job for me. They work very hard to make me happy and they always do. There very professional. I strongly recommend them for everyone. I was very surprise because they where actually able to take away all of my stains that I thought would never go away. Thank you very much bob and it was very nice doing business with you

Taheer Naraine From Toronto.
I used these guys to clean my carpet this past weekend. They explained to me my options, and explained that some stain might not be able to come out of my carpet. I took the chance and got them to do the 'Whole nine' for me ... My Place smelt and looked much better, however some stains remained, which was explained in the beginning. If stains are in you carpet and your looking for a carpet cleaner to remove them, you might have a 50/50 shot at it. good luck and thanks for the good job

I am Very happy, satisfied with great green services each time I get to use Five Star rug and Carpet Cleaning Company. As a Real state Agent, I have used Their amazing Cleaning services few times, , but never got chance to write a review. Each time I used their services for my clients either selling,renting, or buying a house or Condo, needed Carpet cleaning servcies,Stretching Carpets, Stain , Odor removal and scotchgarding, and so on. Since, I was very happy with their great services and their prices , I call Bob and his technicians on ongoing bases. Lately, they Steam Cleaned 3 bedroom Condo which was for sale, I am very impressed and happy with thier excellent services and great fair prices. I would gladly work with 5Star Cleaning Company in future. I recommend them to others as well.

Great Customer Services by Five Star Flood Emergency Company. We used their services for our leaking problem causing flood and fixing the water damage in our basement. They were very quick to respond, Bob went over details of what is going to be done and the cost involved. They were very considerate, reassuring, knowledgeable and tidy through the whole process. Customer services were excellent, Job done professionally and in timely manner, They Saved as much as our stuff from the water damage. We would like to thank Bob and his great crew. We strongly recommend them to others.

5 Start Cleaning Company does great job in carpet cleaning. They bring heavy equipment to clean and vaccum carpets. Bob and Ram were very professional. They gave good advise on the products as well. It was great job done by this team. Our carpets were found to be better than before.