So this is the third time someone in my family has used Eagle Fence (my second time - used them 5 years ago) and my first time organizing a neighborhood. Overall another great experience and I know this fence was done right. Here are the pros:
- They will take their time and try to dig the post holes 4 feet deep (I would guess 95% of the post holes were 4 feet or very close to it). Another company across the street only did the post holes 3 to 3 1/2 deep, a couple were even less.
- Jeton is very honest with you and won't give you BS (I did my research, one company got onto my email list and tried to pretend to be a homeowner and mislead me about other things), they are also insured by WSIB (if a company does not have this then you are liable if they get injured on your property, you can confirm this on the internet, another company mislead me and said they had it) and they have liability insurance.
- they use better hardware on gates (don't have to reach over the gate to open it, there is a lever at the front), longer screws for the framing of the fence.
- they are very accurate on doing the survey for the property line
- 5 year warranty on the fence and you know they will still be around in 5 years
- they have their own property where all the lumber is stored and you can go visit them
- they bring the materials they need on that day where many companies have the loads of wood sitting on someones lawns for days or even weeks often damaging the lawn.
-they clean up the garbage the same day before they leave. Other companies (like the one working across the street) will leave piles of garbage and only pick up once a week or longer.
- they do cost a little more than many of the other fence companies and won't budge on their price (the better contractors are often more expensive once they get a good reputation), but you usually get what you pay for. What good is a warranty if the company is not around in a few years.
- they are in high demand so their timelines are delayed, especially this year with all the rain. But once they start, they finish very quickly and don't leave to do other jobs. for example, the company working across the street started two weeks earlier and many houses are still waiting for their gates.
- since I organized the neighborhood, I was relied on to pass on messages to Eagle Fence. I confirmed with them that I could just email the changes to them and I didn't have to send in a new estimate. I did that but some of the changes were not done or I had to regularly speak to the workers to make sure they were aware of the changes. I am not sure if they worked things out with the neighbors directly.
Overall, highly recommended, do your research! and all backyard fences are not the same.