Mr Swirl The Friendly Plumber

Formerly Mr Swirl Plumbing & Drain Cleaning Inc
Drain Services
Maple Ridge BC V2X 0Y9
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Drain Services
Mr Swirl The Friendly Plumber
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81%

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Reviews by rating (past 12 months)

Reviews for Mr Swirl The Friendly Plumber

Average customer rating:
8.3 10 (320 reviews)

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Lori
Lori
1 review Coquitlam, BC
10/10

Complicated kitchen sink plug

Very sincere apprentice plumber sent; very professional; option to call journeyman plumber with any questions, hence, we felt confident the issue would be resolved.

Approximate cost of services:
$550.00
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Company Response

Hey there Lori! We are thrilled to hear that we left you with a lasting impression. All of our technicians are well-knowledge and specialize in many different plumbing factors. If for some reason a technician doesn't feel absolutely 100% on the work at hand, we are a family and have each others backs. Just like how we ensure our customers are satisfied with work before leaving. If you ever need our help again, we are more than happy to help!

KeithHenderson
KeithHenderson
2 reviews Vancouver, BC
8/10

Plumbing

We have an old house and pesky plumbing problems crop up periodically. We find that Mr. Swirl seems to be able to handle them.

Approximate cost of services:
$560.00
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Company Response

Thank you Keith for sharing your feedback, it is greatly appreciated! Our technicians are highly-knowledgeable and well-trained to approach any job (large or small), to provide you an ease of mind that the job will be done right.

Enzo
Enzo
1 review Port Moody, BC
10/10

Unplug wash basin.

The plumber, whose name was Kevin, was thoroughly competent. What is more, he was courteous and informative.

Approximate cost of services:
$300.00
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Company Response

We are happy to know you're satisfied with your experience! We focus on providing an overall friendly service; from scheduling the job to our courtesy home inspection before we leave. Thank you for sharing your feedback.

Fergie in Maple Ridge
Fergie in Maple Ridge
1 review Maple Ridge, BC
8/10

plugged toilet

Very nice serviceman named Ken. Fixed problem in 10 minutes. Cost more than I expected. I would recommend this service to a friend but would suggest getting a price quote over the phone, before serviceman comes!

Approximate cost of services:
$300.00
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Craig-PM in Port Moody
Craig-PM in Port Moody
1 review Port Moody, BC
10/10

Blocked Kitchen Drains

Sink overflowed when the dishwasher was in use due to blockage far down the pipe. Mr Swirl kept us updated with the technicians ETA and when onsite he was clean, helpfull and thourough. All working well now. I would be happy to have him and Mr Swirl back.

Approximate cost of services:
$400.00
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Company Response

Thank you, Craig, for taking the time for share your feedback! We love to hear that we were able to clear the blockage and have everything back in working order. We can’t wait to help you with any future plumbing needs!

guymathany
guymathany
1 review Coquitlam, BC
6/10

replace a shut off valve I provided the valve.

He found the shutoff. Took 5 minutes to drain water from the system. Took him 5 minutes to change the valve.
Now I understand the $59 service call charge. I am blown away at the cost of 5 minutes of work. Not an hour or 2 hours or all day.
The plumber was very amiable and knowledgeable. He did not tell me how much it would cost. The $258 . blew me away.
Work did NOT equate to price. Definitely not worth the cost of replacing one snap on valve. No soldering, No parts.
I won't be a return customer.

Approximate cost of services:
$258.00
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Guidobono
Guidobono
1 review West Vancouver, BC
8/10

Kitchen sink

Technician Ken was very good , knowleageble and very professional.
The only negative is Mr Swirl price structure. Definitely too expensive. $ 574 for a 3 hours job. Many other good plumbers would have charged at least 200 less.

Approximate cost of services:
$574.00
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Happy c.
Happy c.
1 review Maple Ridge, BC
10/10

Bathroom fixture

From the receptionists to the craftsmen we received polite, courteous attention. We had a leakage problem, which lead to another problem, which was rectified immediately.

Approximate cost of services:
$1,200.00
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Company Response

Good day! We would like to thank you for taking the time to leave us a review on your experience. Our goal is to provide you with a high level of service from our highly trained technicians. Thanks again!

Mike Morgan in Maple Ridge
Mike Morgan in Maple Ridge
1 review Maple Ridge, BC
10/10

Shutoff replacement.

We were doing a bathroom reno and after installing the vanity and new sink discovered that the shutoff taps under the sink were leaking badly when they were turned back on, Called and Milo arrived the next day to install new ones, as well as finish off the drain piping, as it wasn't lining up from sink to drain. After repalcing the shutoffs, he went and checked all the rest in our condo, only to find that all but one were in dire need of replacing, including two under the kitchen sink that were completely seized! Could have been ugly if they had needed to be turned off for some reason. The service was quick and well done, and Milo was very helpful in answering questions, even ones unrelated to this project. We would definitely ue Mr. Swirl again!!

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Steve in Vancouver
Steve in Vancouver
1 review Vancouver, BC
0/10

Hotwatertank

Had a shower divertor put in my place it took the tech three days to do so he had another guy come and help him because he broke the screws off inside he removed them and said he should have it done in 15 min haha 4 hours later and charged me 1800 to do so so if you want a pluming company that has techs that don't know what there doing then call mr swirl and watch your money go down the toilet

Approximate cost of services:
$2,600.00
1 of 1 people found this review helpful.
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More about Mr Swirl The Friendly Plumber

Since 1999, Mr. Swirl The Friendly Plumber offers fast, friendly plumbing repairs, maintenance and installation for all your plumbing and drainage needs. Our expert plumbing technicians work 24/ 7 throughout Vancouver and across the Lower Mainland. You can trust our expert plumbers with all your plumbing and drainage needs. We ...
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