Upon a recommend we called MrSwirl. The responder did not state your
minimum ,rate of $ 388.00, Had she ,we would have done due diligence and
contacted others in the drain/plumbing industry before requesting the service. We did after receiving the bill, and have learned that two other well know plumbing/drainage firms set fee, are one half to one third less than your set fee of $ 388. Their fees for after the initial one hour were less than $ 100.00 per hour. The service call of l hour and 15 minutes was $ 440.11, including a $ 5.00 part, and a $ 38.00 gal. of drain cleaner, and taxes. We disputed what we felt was an excessive charge, and it has been reduced to our joint agreement.
- Approximate cost of services:
- $440.11
- Company Response
Thank you for your comments. We are pleased that we were able to provide you with a satisfactory outcome and were able to accommodate you with a charge that you felt was appropriate.