Finan Home Service

Heating & Air Conditioning
461 Second Street London ON N5V
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83%
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Reviews by rating (past 12 months)
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Reviews for Finan Home Service

Average customer rating:
9.6 10 (64 reviews)

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Chris Mroz from London
5 reviews London, ON
4/10

A lot of misunderstanding on what was wanted and how the job was done. Technician was friendly and did work quickly and efficiently.
But our expectations on the parts replacement fell way short.
Wanted a total replacement and got a partial.

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harlequin14 in London
1 review London, ON
10/10

Very courteous and prompt wervice.Units functioning well. I would like one of the reps to come by our home, 68 Bruce Street, london Ontario 519-673-3920- to review the new thermostat, and filter in the furnace and any other pertinent info; also one of the workmen left his t-shirt here, thanks

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deb in London
2 reviews London, ON
10/10

Excellent job, thanks Mike K. Put in some plugs, replaced stove cable, light switch. Tidied up very nicely. Even pushed the cupboards & stove back into place. We had planned to do this ourselves. Nice touch and appreciated.

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Tim Brewster in London
1 review London, ON
10/10

We are very satisfied with the extensive work completed by Finan Home Service. Mike J. listened to our needs and concerns, made suggestions and promptly provided a written quotation. Work was started within a few days. Senior Electrician Mike K. was a pleasure to work with. He was prompt, courteous, very tidy and helpful in making a few suggestions that were more suitable to our needs.
The final price was exactly as quoted. We did have a small additional charge for items we had requested after the initial quote.
Soon we will be having Finan Home Service install a Mini Split AC/Heat Pump.

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Private User
1 review London, ON
10/10

We are very happy with the service from Finan. Mike Kropf was very pleasant to deal with, he arrived in the window of time specified and cleaned up after and did a great job on the lights. We have used Finan many times in the past and will continue to do so.

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Private User
2 reviews London, ON
10/10

Had a problem with electrical outlets and jacks to accommodate new wireless phone. Mike was courteous, professional and gave me options to resolve the problem. Also put everything back in place and cleaned up, which I really appreciated. I will be using this company's service again.

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Anne C from London
3 reviews London, ON
8/10

I had an electrician out the same day that I called, to install two new outlets. Mike the electrician was personable, friendly and professional. This is the second time I have used Finan. He had to come back two days later to finish up one last thing, and came right when scheduled.

Have been very satisfied with their service.

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Grant Brown in Elora
2 reviews London, ON
10/10

Aluminum Wiring issues up to Code. We recently had Finan Home Service do some electrical work at our home. They inspected all wiring connections behind plugs, switches and light fixtures and replaced all plugs, switches with aluminum coated devices. They replaced our 100 Amp fuse panel with a new 125 Amp breaker panel and installed a complete Home Surge Protection. The two electricians Mike and Scott that did the work were very professional, polite did excellent work, showed up on time and wore booties to protect the floors. They answered any questions we had and explained what they were doing and were very nice to deal with. They also installed three 4' LED Lamp Strips in our lower basement. I highly recommend this company and will call them them for any future jobs we have. We live in London Ontario.

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Private User
1 review London, ON
5/10

Called them for water dripping issue in the toilet. Guy suggested we change the insides of the water tank. So we got him to change it out. Next day, much worse. A different guy comes in and says we have to change the whole tank and it will cost us much, much extra. Why wasn't the tank replacement done first then!? Why did we have to pay for both services when they clearly messed up the initial time!!

Other then that, they've been alright. The Air conditioning service they did seem to be alright and pointed out a lot of good things that we need to look after and maybe replace down the line.

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Company Response

This is certainly not the type of work we want to be know for. The normal process we follow would be to credit any monies for the original call and put it towards the new toilet. Our staff don't recall any scenario like this in the past year. Can you call our office and ask to speak to John Finan? I'll be happy to get this straightened out for you

Chris Mroz from London
5 reviews London, ON
10/10

Great service, Top-notch work done.
Installed and working on day promised.
Though they had to cut into the ceiling of my finished basement, you would not know it.
Darren and Lee did a great job!
Unit works great!

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More about Finan Home Service

Finan Home Service is dedicated to helping clients solve immediate "break fix" problems or by providing quotations for future work that involve electrical, electrical compliance certificate, plumbing, heating & cooling, home protection plans, and the Healthy Home Tax Credit.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.