Mersey Heating And Air Conditioning

Formerly Mersey Service Experts
Heating & Air Conditioning
ON M1E 3W1
Write a Review
Write a Review


HomeStars
Heating & Air Conditioning
Mersey Heating And Air Conditioning
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

92%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Mersey Heating And Air Conditioning

Average customer rating:
9.3 10 (826 reviews)

Sort by

Private User
Private User
Private User reviews Richmond Hill, ON
5/10

Furnace Maintenance Service

When we requested a maintenance service the first two times, the technician that came was very rude, unprofessional, disrespectful, and even yelled at us. However, when the next time a field supervisor John came by, it was a totally different experience. He did a thorough review of the furnace and provided answers to all the questions that we had in a very professional manner. We were pleased with the service and hopefully wouldn’t experience again what happened to us the first two times.

Review has 1 previous version
Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

We apologize for your initial experience and appreciate you giving us the opportunity to make things right. We are happy to hear that John provided you an excellent experience and we look forward to continue to provide your home comfort services.

Private User
Private User
Private User reviews Toronto, ON
10/10

Go to guys.

Mersey service experts are my go to guys for servicing my central air conditioning. They are reasonable, professional, knowledgeable, neat and punctual. I would highly recommend them to every one.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you so much for this wonderful review and recommendation!

robert s.
robert s.
6 reviews Toronto, ON
10/10

Annual Furnace Maintenance

Very professional service. John Park, the service technician came right on time and did the annual service my 2 year old furnace. He carefully explained what he had done and why and provided sound advice on what I should consider for next year. He answered all my questions very clearly. John was a very nice fellow to work with.

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

We appreciate this wonderful review for John and thank you for choosing Mersey Service Experts for your heating needs! We are available 24/7/365 for all your home comfort emergencies.

Diane H.
Diane H.
2 reviews Markham, ON
8/10

Furnace check-up

Thomas was friendly, prompt, helpful and knowledgeable. He did a great job and was willing to set up duct cleaning and provide an extra filter for me.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

We are happy to hear that you enjoyed working with Thomas and we look forward to continue working with you!

mbertoni
mbertoni
1 review Toronto, ON
10/10

furnace

I have been dealing with them for over 10 years and have always been satisfied with their service.The technician was .prompt, efficient, solved the problem and respectful

Approximate cost of services:
$85.00
Was this review helpful?
Company Response

We have truly appreciated your business over the years and thank you for being such a loyal customer!

pashadow
pashadow
1 review Toronto, ON
10/10

furnace annual maintemance

see abovethe technician namedCory Latino did an excellent job and also respected my premises, and I liked his "treat the customer as you would like to be treated yourself"I will request him by name, next time my Mersey equipment needs service, or just maintenance.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

We are happy to hear that you enjoyed working with Cory and we appreciate you choosing Mersey Service Experts!

Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace Maintenance

Very Pleased with the maintenance technician J.P.
Job # 107621
Very helpful, pleasant personality, tidy.
blah, blah, blah, blah, blah, oh god this is crazy.
I suggest a change to the word count.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

We appreciate the great rating and are happy that J.P. provided a great experience!

Private User
Private User
Private User reviews Richmond Hill, ON
8/10

furnace servicing

John Park #109662 was at our place to furnace on 6th Oct ... he was professional and did a good job. We have a service contract with Mersey for a long time, they are punctual on their appointment.
(Martins in Richmond hill)

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for choosing Mersey Service Experts for your home comfort needs!

Private User
Private User
Private User reviews Toronto, ON
10/10

Furnance Service

John Park (#99241) was great as usual. Took the time to explain what he did, the condition of our unit, what could be done to improve its efficiency. Thanks Mersey

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

We are happy to hear that you were pleased with John's work and service and we appreciate you choosing us for your home comfort needs!

LAWRENCE E.
LAWRENCE E.
2 reviews Toronto, ON
10/10

annual furnace cleaning and inspection

excellent service. friendly and on time.Brought me a new filter and fixed minor problem in a timely manner. Always there when you need them.

Approximate cost of services:
$250.00
Was this review helpful?
Company Response

We are happy to hear that the team provided you excellent service and we appreciate your business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mersey Heating And Air Conditioning

Welcome to Mersey Heating and Air Conditioning, your trusted source for HVAC services in Scarborough and the Greater Toronto Area. With over 50 years of experience, we've been committed to keeping homes comfortable, no matter the season.

At Mersey, we understand the importance of a reliable heating and cooling system, which is why we offer a wide range of services to meet all your HVAC needs. From furnace installation and repair to air conditioning maintenance and tankless hot water heater services, our team of skilled technicians is here to ensure your home stays comfortable year-round!

With our 24-hour emergency service, we're always ready to help, and we never charge extra for after-hours calls. Our technicians are highly trained and certified, so you can trust that your home is in good hands.

But our commitment to exceptional service doesn't stop there. We also offer financing options to help you save on the cost of a new system, and our same-day installation service ensures that you get the comfort you need when you need it.

At Mersey Heating and Air Conditioning, we're more than just HVAC experts – we're your friendly, neighborhood home comfort specialists. With our outstanding reviews and A+ rating with the Better Business Bureau, you can trust that your home is in good hands with Mersey.

Experience the Mersey Advantage today and discover why we've been Scarborough's top choice for HVAC services for over five decades. Contact us to book a service or learn more about how we can help you achieve the perfect temperatures in your home!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Heat and Energy Recovery Ventilators, Air Conditioners, Humidifiers, Air Purifiers, Air Filters, Boilers, Water Heaters, Smart Thermostats, Plumbing Pipes, Toilets, Faucets, Reverse Osmosis Systems, Drain Pipes
SERVICES
- Furnace Installation - Furnace Repair - Furnace Maintenance - Air Conditioning Installation - Air Conditioning Repair - Tankless Hot Water Heaters - Fix all makes and models of residential furnaces and air conditioners. - Installation of indoor air quality products including HRV, humidifier, HEPA filters, UV light. - Provide free in-home assessment.
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://merseyheating.ca/
YEAR ESTABLISHED
1971
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
Gas license, Refrigeration license, TSSA, ECRA/ESA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.