An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Our furnace had a significant water leak. Mersey responded promptly (same day) and reapiared the issue quickly and for a reasonable cost. The repair person was very friendly, clean and efficient.
Survey Date:1/14/2015
Branch ID: 369
Satisfaction Summary
99%
Excellent
Customer Information
Name: CHRIS RUNNING
Address: 26 PEPPERTREE DR
SCARBOROUGH, Ontario M1C 1Y7
Phone: 4162863901
Email: clrun3@gmail.com
Stars ID: 130011
Technician: 81
Loyalty Ratings
Overall satisfaction with Mersey Service Experts? 100%
What are your reasons for giving Mersey Service Experts the rating that you did?
The technician was very friendly and thorough and efficient. He explained exactly what needed to be done.
Likelihood of doing business again with Mersey Service Experts? 100%
Likelihood of recommending Mersey Service Experts to friends and family? 100%
Performance Ratings
How would you rate Mersey Service Experts on the following attributes?
Customer Service Representative satisfied all needs when scheduling service 100%
Technician or Residential Sales Consultant arrived within promised timeframe 100%
Technician or Residential Sales Consultant offered quality, dependable work on first visit 100%
Technician or Residential Sales Consultant showed respect to me and my home 100%
Mersey Service Experts is easy to do business with 100%
Mersey Service Experts is a good value with competitive pricing 90%
- Approximate cost of services:
- $100.00