Slow Horrible Service - 3 months later, fence still not up!
This Arena fence is located out of the east end, I think AJAX or something. These guys came back in April and got deposits from everyone on Angel Stone in Mississauga. Paul sat on my dining table doing the paper work and promised me that by end of April we should have our fences. Then they disappeared. It's July 1st today and we still don't have our fence. Like the last review, their excuses started with it's raining, our material is back ordered, etc. Last week their guys came and finished about three houses down from me, and then they disappeared again. I called again and spoke to Dino (I think that's his name) and he said oh we ran out of material. How stupid is that!? Don't they know how much material they need for the job once? Today 2 guys came at 3pm, put a frame and left. So July 1st, still no fence! Do not hire Arena Fence. And if you do, don't give them a deposit. Tell them you will give deposit and payment when job is complete.
- Approximate cost of services:
- $1,200.00
- What could this company do to improve their services?
- Do their job on time. Return phone calls. Not take advance deposit when they can't do the job on time.