The Home Improvement Group - THIG

I found Charlie through this Homestars website and decided to take a chance based on all his good reviews. Happy to say that Charlie did an excellent job and I would not hesitate to hire him again. He knew what he was doing; very polite, co-operative, and patient. He is very professional and takes customer satisfaction seriously. A pleasure to deal with .

Charlie is a reliable handyman and we are all very pleased with the work he did for us. He was able to return our call promptly on a Sunday afternoon and completed the work efficiently and on time. On the day of the job, he arrived punctually at 8:30 in the morning and finished the job by lunch time.

I had a horrible contractor who kept postponing the work completion on the rental unit and I had to fire him to do the work promptly.

I called a few handymen. Charlie was the first one who returned the call. He came the same day to give the estimate and schedule the work. Although he was busy and I had to wait for a week and let the tenant to move in. Charlie came and completed all the agreed work in very tidy manner not disturbing the tenant.
He is very polite and does very good job. I will be very happy to hire him again.

Charlie came to my rescue after I got a totally unreasonable quote from a house prep company as I am getting set to sell my house. I wish I had found him long agao. He took the time out to come to the house, give me a reasonable quote and squeezed me in a few days later so I could meet my time-line. He did exactly what he said he would do and more. Everytime he ran into a snag (and there were some since my house is old) he came to me to give me my options and he always had a reasonable solution. He is meticulous including when he cleans up. He was so flexible, accommodating me when I threw in a few more small items I found while he was there. When I did not like one of the light fixtures I had purchased he agreed to take it down and said if I purchased a new one that night he would be back tomorrow to put it up for me - no extra charge - who does that these days? Well Charlie does. If you have never seen what power washing does to your deck you have to see it. Fantastic, why would you ever need to build a new deck. the few new decking pieces he put in are hardly noticeable. Charlie will be my only choice for future work and he will be recommended to all my friends, family and clients.

It was pleasure to deal with Charlie. He kept communications open at all times, very professional, polite, courteous. Establishes good rapport with his clients. He never lost his patience with me, though I'm not a very easy client, as I want everything exactly how I envisioned it, and I asked him to rehang washroom cabinets for a 2nd time.
I will definitely hire Charlie for more work around my loft and will recommend him to others.

When I needed some work done to our home before we put it up For Sale I did what I usually do which is refer to HomeStars.
I saw Charlie's review and I liked what I read so I gave him a call.
Charlie had a lot of good suggestions for what I needed doing. He arrived on time, worked quickly and did a great job. The things he fixed/painted included: Power washing our deck and replacing the missing boards, painting our hall closet, patched and painted several areas around the house, re-screened our screen door, fixed a hole in a door, sanded our coffee table. All at a reasonable price. I would highly recommend Charlie's services.

Charlie came over to give me a quote, and fixed the rod in my closet, before he even knew if I was hiring him! He was very professional and did everything I asked,and more! His price was very reasonable, and he cleaned up afer himself. In addition, he is a really nice person. I would recommend him highly, and will definitely have him back to my house for other projects.

When Charlie finished his work here, I told him he was amazing; I could see why he is called Mr. Rescue. Charlie was here early in the morning and worked tirelessly, even repairing little bits he noticed without additional cost! He bought wood and edging for the sink counters for me (excellent choices of Charlie's) -- on a Sunday when he and his family were on an outing!

Charlie truly offers old world service and is wonderfully personable as well. I value his work ethic, attention to detail, and generosity! I highly recomment his work. I expect Charlie will be helping us in this Victorian house for many years to come.

Thank you Charlie!!

We recomend Mr Rescue to anyone who wants work done in their home. He completes his work when promised, clean's up after he finish the projeck he's also very personable.

We were fortunate to find Charlie thanks to his glowing reviews on Homestars. Having now benefitted from his services, we can say whole-heartedly that he is very deserving of his perfect 10 rating. From the get go, Charlie has been a pleasure to deal with. He is honest, knowledgeable and affordable -- a winning combination in our books! He tackled each of our projects with meticulous detail, leaving no stone uncovered (no short cuts here!). It was as though he was working on his own house. Charlie goes the extra mile -- continually checking in with us to ensure our satisfaction with the project and offering tips/advice to save us money. Simply put, Charlie is a genuinely good guy who you can TRUST will get the job done RIGHT. Our only "issue" is that we didn't find him sooner! Thank you Charlie!