I hired Silent Floor Solutions to try to silence the extremely noisy creaky staircase in my house, as well as some areas of second and third floor hallways. The customer service was outstanding. It was clear to me from the beginning that the top priority for Lev (the owner of the company) is to do the best most high-quality job possible for his customer. Then i was amazed to find that this professional giving attitude also carried over to his employees who came to do the job, and who displayed the same dedication, pride, and professionalism. So now my staircase is much much quieter than before ... it's like a miracle that the problem is gone. And to top it off, in spite of the fact that my staircase had several issues about it which rendered it a more difficult and complicated case (Lev came on site the first day to work with the employees to invent/devise a method to solve the special case), nevertheless, he still simply charged me the regular price per stair. I am a very happy customer. Silent Floor Solutions is a top quality company.