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HomeStars  >  Fireplaces in Mississauga  >  Gas Fireplace Services & Repairs  >  EXCEPTIONAL SERVICE FROM AN EXPERT IN HIS FIELD.
Dale  in Etobicoke
Dale in Etobicoke
12 reviews Toronto, ON
10/10

EXCEPTIONAL SERVICE FROM AN EXPERT IN HIS FIELD.

My wife and I have a fireplace that was purchased and installed 20 years ago and now in a bad way. It needed replacing or certainly repaired. The question facing us at that time was buy new or repair the old. The added challenge was finding someone that was knowledgeable enough and with fair pricing to complete the task. My research revealed to purchase a new fireplace with installation, would cost me somewhere in the vicinity of $5000. plus tax. (I spoke with three different fireplace installation companies and they were relatively the same regarding their quotes).
I researched HOMESTARS and found GAS FIREPLACE SERVICES &REPAIR. I placed a call to the sole proprietor of the company Mr. Imran EMAMDEE. He invited me to take a photo or two of the interior of the fireplace. I did so and emailed them off to him. He contacted me to arrange a visit. He attended at my home and I noticed that he respected our home. He took off his shoes at the door and brought a blanket to spread out in front of the fireplace. He dismantled the fireplace cleaning everything with his vacuum. He advised me that the fireplace was in need of sensors and valves and gave me an estimate of what the repair would cost if it was to work as it did when it was new. I told Inram I was prepared to pay for the additional parts if he could assure me that the fireplace would work like new when he completed his work. He gave me that assurance.
He took the fireplace chassis away with him to facilitate additional work on it in his shop. A few days later he returned with the chassis. I noticed that he had replaced essentially everything. New wires, valves, sensors, cleaned and painted. He performed many tasks that I doubt other larger installers would undertake. He cleaned out the gas line and touched up the interior with spray paint. During his time at my home he explained to me that he has been in the fireplace business both in Canada and abroad for over thirty years in all phases such as engineering, building, design, installation and repair. His knowledge of the operation of a fireplace was quite evident as I watched him repair my unit. When completed, he invited me to call my wife into the room to enable her the pleasure of viewing the repaired fireplace. He added a few things to the fireplace (that you will have to ask him about) that enhanced the operation of the flame. Quite simply, the fireplace worked better after 20 years that it did when it was new.
Inram is a rare individual. He is personable and qualified well beyond expectations. I am suggesting that there is quite simply no one in the field of fireplace service and repair as qualified and with as much experience and expertise as Mr. Inram Emamdee.
I must caution the reader however that this man is in high demand. He works long hours with current and potential customers calling him from all over Ontario. If you are fortunate enough to have this man attend at your home you will be amazed with the vast amount of knowledge he possesses in the field of fireplace service and repair. His pricing is fair and his service is exceptional. My wife and I are so pleased with his work and the finished product. Hopefully we can get him back to the house in a few years to service our unit.
Thank you Inram for a job well done and what you did was totally beyond our expectations.

Approximate cost of services:
$1,500.00
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Company Response

Hi Mr. Dale, Thank you for taking the time to write me a review and very happy with your fireplace. Thanks God, For I was able to disassemble it to bare steel and replace all new parts, sanding and repainting with several coats of high temperature paint to make it as new. You did not have to spend 5 or 6 thousand dollars for a new one. Like everything now the newer one are not any better. The older fireplace if maintain, service they last longer. The quality and steel gauge are better. At Gas Fireplace Services And Repairs we do quality work and stand behind our services strive to meet or exceed customers expectation. Hope you and your wife are enjoying the fireplace. Wish you and your wife all the best. May God Almighty bless and protect us all.