I live in downtown Toronto. In the past, I had used Pestend Pest Control for a mouse infestation. This summer, my house was infested by rats due to local infrastructure upgrades. The dispatcher who took my call, was knowledgeable and pleasant. A technician arrived at my house promptly and diagnosed the issues. After a thorough inspection of the interior and exterior of the house, he determined several areas in the foundation and lower brickwork that were damaged. These cracks and holes might not have been apparent to an inexperienced pest control specialist. Luqman Butter set up numerous feeding stations for the rodents and took the time to explain which areas of the brickwork needed attention. He was thorough, courteous and genuinely concerned about preventing future infestation. I then had a masonry company come in and do extensive repairs on the brickwork. However, signs of re-infestation occurred within three months, I called Pestend in again. Luqman arrived the next day, refilled the feeding stations and re-examined the house for rodent entry points. He found a large hole that was hidden behind my neighbour's staircase which was the likely where the rats were getting into the house. He patiently answered all my questions. The charges for the visit was very reasonable. I highly recommend this company.
- Approximate cost of services:
- $254.00