Home Saving Inc.

I recently had a new water heater relocated and installed by Home Saving and was very impressed with the entire experience and am happy to post a well deserved 10 star review. In a nutshell, their level of customer service was not just top notch pre-sale, but even after the heater was installed.

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> My sales and service contacts were Joy and Tamin. After getting quotes from a few other contractors I decided to go with Home Savings as their quote was competitive and their responses to my numerous questions were answered thoroughly and promptly. Additionally, they were able to offer me a variety of convenient install times.
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> The install was performed by David and Kevin who were great guys to work with! Despite the job taking longer than expected due to some unforeseen circumstances, at no point in time did I feel like they were rushing nor did they try to tack on extra charges. They took their time to make sure everything was done properly and explained exactly what they were doing. It was really refreshing to see installers with such pride and passion in their work. I've attached a few photos of the finished product... Hopefully my photography skills do the install justice ☺
Two days after the install I received a phone call from Joy asking me if I was satisfied with everything. I mentioned that the water was not as warm as we expected (I was going to call in about this but she beat me to it) and she immediately booked a follow up visit with Dave and Kevin.

When Dave and Kevin arrived they realized that there was manufacturer defect with the mixing valve and determined it would need to be replaced. Within a few days the new part arrived and was installed under warranty.

Overall their customer service and professionalism was excellent and exceeded my expectations. I will definitely be contacting them for any of my future HVAC or plumbing projects and will highly recommend them to my friends and family.