Kitchen backsplash and installation
Purchased marble backsplash without hassle. Price was very reasonable and was satisfied with the service in the store.
Delivery and installation was set for a Saturday at 8AM.
I am up and ready for 730 AM in case they come early. No one shows up and no one calls. I call the shop at 1030 asking where they are and they said there was an emergency and the installer couldn't make it. No phone call or anything. Inexcusable. Rescheduled for mid week, when I cannot be there so someone else supervises.
The installation was very poor. The edges and corners were particularly bad and even the grouting was not good. The installer was told numerous times that it was not looking good and he assured after grouting it would look good. From afar it looks alright but when you look up close and put your hand on the tile, it looks uneven and sloppily done. Michael was the installer.
Their prices are very reasonable, I would purchase from them but would never recommend for installation.
I worked with Ron in the store and he was nice but when I purchased it was from another gentleman, who was not friendly at all.
- Approximate cost of services:
- $3,000.00